West Madison Veterinary Hospital and Pet Resort

Madison, AL

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At a glance

Facility type
Veterinary Practice
Practice tier
General
Clinic type
Standalone
Operating status
Operational
Appointment model
Both
24/7 care
No
Accepting new patients
Yes

Species treated

Small Animal Companion Exotic Companion Mammal

Services

General Practice Wellness Vaccination Surgery Dentistry Imaging In House Lab Pharmacy Boarding Grooming End Of Life

Amenities & accessibility

Appointments
Appointment requiredAppointments recommended
Amenities
Restroom
Accessibility
Wheelchair accessible entranceWheelchair accessible parking lotWheelchair accessible restroom

Overview

Formerly known as Pet Med Plus, West Madison Veterinary Hospital, located in Madison, Alabama, is a full service companion animal hospital serving both emergency cases as well as less urgent medical, surgical and dental issues. Our staff is dedicated to providing our clients, new or established, with the highest quality of medical care throughout the life of their pets

Dr. Marlene Mixon purchased Pet Met Plus in September 2012 and renamed the clinic West Madison Veterinary Hospital. She and her staff continued to practice out of the Balch Road location for a little over a year. During this time, the new location was being built right across the street. In December of 2013, the clinic moved to its new location on US-72

Technology & equipment

custom engineered HVAC system with air exchange system and ion generatorsdesignated ventilation system for isolation wardpetcam access for luxury suitesonline pharmacypatient portal

Services in detail

Prevention & WellnessPet DentistrySurgeryInternal Medicine & SurgeryDiagnostic ImagingLab & PharmacyLaser TherapyExotic AnimalsBoardingSpa ServicesPuppy Boarding

Appointments & hours

Monday - Friday: 7:00am - 5:30pm; Saturday & Sunday: Closed* (*Open from 4:00pm-5:00pm for food, medication and boarding pick-ups.)

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Frequently asked

Is West Madison Veterinary Hospital and Pet Resort accepting new patients?+

Yes — West Madison Veterinary Hospital and Pet Resort is currently accepting new patients.

What services does West Madison Veterinary Hospital and Pet Resort offer?+

West Madison Veterinary Hospital and Pet Resort offers General Practice, Wellness, Vaccination, Surgery, Dentistry, Imaging, In House Lab, Pharmacy, and more.

When was West Madison Veterinary Hospital and Pet Resort established?+

West Madison Veterinary Hospital and Pet Resort has served the Madison, AL community since 2012.

What reviewers say

83% Positive sentiment
based on 144 reviews

This established veterinary hospital and pet resort provides comprehensive medical care, boarding, daycare, and grooming services. The facility is widely regarded for its compassionate staff, knowledgeable veterinarians, and accommodating environment for anxious or reactive pets. While many visitors praise the thorough communication and prompt emergency accommodation, others note challenges with wait times, pricing structures for medications, and occasional communication discrepancies regarding specialty care referrals.

Frequently praised for

Compassionate StaffKnowledgeable VetsThorough ExplanationsClean FacilityGood With Anxious PetsGreat Emergency ResponseStrong Followup

Aggregated from reviewer feedback across multiple sources.

Practice Intel

Inside the full profile

  • Ownership & corporate structure
  • Team & DVM count
  • Hiring & expansion signals
  • Key contacts — owner & medical director
  • Capability signals — gaps & confirmed services
  • Review intelligence — sentiment, pricing & named staff

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Data as of July 2026. VetPulse aggregates public-record and licensing data; it does not represent the practice directly.