Mercy Pet Hospital Citrus Heights

Citrus Heights, CA

At a glance

Facility type
Veterinary Practice
Practice tier
General
Clinic type
Hospital
Operating status
Operational
Appointment model
Both
24/7 care
No
Accepting new patients
Unknown

Species treated

Small Animal Companion

Services

General Practice Wellness Vaccination Surgery Dentistry Imaging In House Lab Pharmacy Emergency Urgent Care End Of Life Telehealth

Amenities & accessibility

Appointments
Appointment requiredAppointments recommended
Service options
Onsite services
Amenities
Restroom
Accessibility
Wheelchair accessible entranceWheelchair accessible parking lotWheelchair accessible restroom

Overview

Your Pet. Your Budget. Your Personalized Care Plan. Great veterinary medicine shouldn't come with impossible choices. From flexible payment plans to promotional offerings, we're committed to making quality veterinary care accessible for every family. We believe quality medicine shouldn't mean one-size-fits-all

Care capabilities

Emergency
Urgent Care Only
Pet insurance
Accepted

Team at a glance

4
Veterinarians (DVM)
7
Support staff
11
Total team

Individual names, titles & bios are in the practice intelligence layer below.

Technology & equipment

TelemedicineState-of-the-art technology

Services in detail

Urgent CareTelemedicineCare PlansSurgeryDental CareLow Cost Spay & NeuterDiagnostics & Specialty ServicesPreventative CareOrthopedicsAcupuncture & VSMT

Appointments & hours

Mon-Fri: 8am – 12pm, 1pm – 5pm* 2nd & Last Saturday Each Month: 8am-12pm, 1pm-4pm Sun: Closed *Closed for lunch from 12pm – 1pm

Connect

Frequently asked

Does Mercy Pet Hospital Citrus Heights offer emergency or urgent care?+

Mercy Pet Hospital Citrus Heights offers urgent care appointments most days of the week (not a 24/7 ER).

What services does Mercy Pet Hospital Citrus Heights offer?+

Mercy Pet Hospital Citrus Heights offers General Practice, Wellness, Vaccination, Surgery, Dentistry, Imaging, In House Lab, Pharmacy, and more.

What reviewers say

70% Positive sentiment
based on 572 reviews

This veterinary practice offers generally affordable pet care with a compassionate and knowledgeable medical team. The staff is frequently highlighted for being welcoming, patient, and gentle with nervous animals, while the doctors provide thorough explanations and take time during appointments. However, clients often experience extended wait times, difficulty communicating via phone, and occasional scheduling errors or unexpected billing charges. While the overall environment and pricing provide good value for routine services, experiences with administrative staff and front desk communication can be inconsistent.

Frequently praised for

Compassionate StaffKnowledgeable VetsThorough ExplanationsFair PricingGood With Anxious PetsGreat Emergency Response

Aggregated from reviewer feedback across multiple sources.

Now hiring

Open roles aggregated from multiple sources; apply links go to the employer's own posting.

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Inside the full profile

  • Ownership & corporate structure
  • Team & DVM count
  • Hiring & expansion signals
  • Key contacts — owner & medical director
  • Practice history — ownership, pricing & quality shifts
  • Capability signals — gaps & confirmed services
  • Review intelligence — sentiment, pricing & named staff

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Data as of July 2026. VetPulse aggregates public-record and licensing data; it does not represent the practice directly.