Best Friends Animal Hospital

Valley Village, CA

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At a glance

Facility type
Veterinary Practice
Practice tier
General
Clinic type
Standalone
Operating status
Operational
Appointment model
Appointment
24/7 care
No
Accepting new patients
Yes

Species treated

Small Animal Companion

Services

General Practice Wellness Vaccination Spay Neuter Surgery Dentistry Imaging In House Lab Pharmacy Hospitalization End Of Life

Accreditations

Aaha

Amenities & accessibility

Parking
Paid parking lot
Appointments
Appointment requiredAppointments recommended
Amenities
Restroom
Crowd
LGBTQ+ friendly
From the business
Identifies as women-owned
Accessibility
Wheelchair accessible entranceWheelchair accessible parking lotWheelchair accessible restroom

Overview

Premier veterinary care for your pets

Did you know that pets have been coming here for care since 1982? That's right! The name Best Friends was established at the turn of the century, and our leadership team, led by Dr. Heim, stepped into ownership in 2011. Today, our community knows us well, as a long-standing pet care provider, providing accessible high-quality care

Mission — Our mission at Best Friends is to provide the highest quality veterinary medicine to our clients' pets in a compassionate and professional manner. We strive to provide exceptional customer service by managing every client and patient interaction with courtesy and respect

Team at a glance

2
Veterinarians (DVM)

Individual names, titles & bios are in the practice intelligence layer below.

Technology & equipment

Digital dental radiography

Services in detail

In-House LaboratoryPhysical Exams & Wellness CareDental CareSurgeryVaccinationsMicrochippingSpay & NeuterNutritionDiagnostic ImagingAllergiesPharmacyInternational Health CertificatesFull-Service HospitalizationFlea & Heartworm ControlBehavior Consultation

Appointments & hours

Book online

Monday-Friday: 7:30am-7:00pm Saturday: Closed Sunday: Closed

Connect

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Frequently asked

Is Best Friends Animal Hospital accepting new patients?+

Yes — Best Friends Animal Hospital is currently accepting new patients.

Is Best Friends Animal Hospital AAHA-accredited?+

Yes — Best Friends Animal Hospital is an AAHA-accredited hospital.

What services does Best Friends Animal Hospital offer?+

Best Friends Animal Hospital offers General Practice, Wellness, Vaccination, Spay Neuter, Surgery, Dentistry, Imaging, In House Lab, and more.

When was Best Friends Animal Hospital established?+

Best Friends Animal Hospital has served the Valley Village, CA community since 1982.

What reviewers say

88% Positive sentiment
based on 446 reviews

Best Friends Animal Hospital in Valley Village provides comprehensive veterinary care in a modern, clean facility. The practice features an attentive and compassionate team of veterinarians and support staff who prioritize clear communication, thorough examinations, and personalized treatment plans. Services range from routine wellness exams and vaccinations to specialized surgeries and end-of-life care, supported by helpful follow-up calls after visits. While parking can occasionally be limited, the facility offers convenient on-site spaces and a welcoming environment for pets and their owners.

Frequently praised for

Compassionate StaffKnowledgeable VetsThorough ExplanationsFair PricingClean FacilityGood With Anxious PetsStrong Followup

Aggregated from reviewer feedback across multiple sources.

Practice Intel

Inside the full profile

  • Ownership & corporate structure
  • Team & DVM count
  • Hiring & expansion signals
  • Key contacts — owner & medical director
  • Practice history — ownership, pricing & quality shifts
  • Capability signals — gaps & confirmed services
  • Review intelligence — sentiment, pricing & named staff

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Data as of July 2026. VetPulse aggregates public-record and licensing data; it does not represent the practice directly.