Banfield Pet Hospital

Jacksonville, FL

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At a glance

Facility type
Veterinary Practice
Practice tier
General
Clinic type
Inside Retail
Operating status
Operational
Appointment model
Both
24/7 care
No
Accepting new patients
Yes

Species treated

Small Animal Companion

Services

General Practice Wellness Vaccination Spay Neuter Surgery Dentistry Imaging In House Lab Pharmacy Hospitalization End Of Life

Amenities & accessibility

Appointments
Appointment requiredAppointments recommended
Service options
Onsite services
Crowd
LGBTQ+ friendly
Accessibility
Wheelchair accessible parking lot

Overview

Our Jacksonville Northeast veterinary clinic, conveniently located inside PetSmart on City Station Drive, is here to provide high-quality veterinary care for the pets in our community

Care capabilities

End-of-life care
In Clinic

Technology & equipment

Dental digital x-rayDigital radiology (Pet X-Rays)In-house laboratory diagnosticsWisdom Panel™ Canine DNA test

Services in detail

Behavior evaluationCat and dog skin and coat careComprehensive wellness examsDog and cat vaccinationsNutrition recommendationsOrthopedic evaluation and treatmentParasite prevention and treatmentPet gastrointestinal diagnosis and treatmentPet surgery servicesGeneral surgerySpaying and neuteringPet diagnostics and imagingDental digital x-rayDigital radiology (Pet X-Rays)In-house laboratory diagnosticsDrop-off servicesForeign language and ASL interpretation servicesIn-house veterinary pharmacyMedical groomingMicrochippingOnline pharmacyPetcare for rabbits, rodents, and small mammalsWisdom Panel™ Canine DNA testPet health products available for purchaseDental suppliesJoint health supplementsParasite control productsPurina Pro Plan Veterinary Dietsdental cleaningsear infection treatmentcompassionate euthanasia services

Appointments & hours

Mon 8 a.m. - 6 p.m., Tue 8 a.m. - 6 p.m., Wed 8 a.m. - 6 p.m., Thu 8 a.m. - 6 p.m., Fri 8 a.m. - 6 p.m., Sat 8 a.m. - 5 p.m., Sun 10 a.m. - 5 p.m

Frequently asked

Is Banfield Pet Hospital accepting new patients?+

Yes — Banfield Pet Hospital is currently accepting new patients.

Does Banfield Pet Hospital treat exotic pets?+

Yes — Banfield Pet Hospital offers care for exotic pets in addition to small animals.

What services does Banfield Pet Hospital offer?+

Banfield Pet Hospital offers General Practice, Wellness, Vaccination, Spay Neuter, Surgery, Dentistry, Imaging, In House Lab, and more.

What reviewers say

73% Positive sentiment
based on 282 reviews

This veterinary practice located inside a pet store offers routine wellness plans and preventative care. The staff and veterinarians are frequently described as caring, professional, and knowledgeable, providing thorough explanations and gentle handling for pets. However, the practice struggles with consistent appointment scheduling, extended wait times, and communication difficulties over the phone. While many pet owners appreciate the dedicated care and convenient retail integration, others note challenges regarding pricing structures, contract obligations, and limited emergency availability.

Frequently praised for

Compassionate StaffKnowledgeable VetsThorough ExplanationsClean FacilityGood With Anxious PetsStrong Followup

Aggregated from reviewer feedback across multiple sources.

Practice Intel

Inside the full profile

  • Ownership & corporate structure
  • Team & DVM count
  • Hiring & expansion signals
  • Key contacts — owner & medical director
  • Practice history — ownership, pricing & quality shifts
  • Capability signals — gaps & confirmed services
  • Review intelligence — sentiment, pricing & named staff

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Data as of July 2026. VetPulse aggregates public-record and licensing data; it does not represent the practice directly.