Banfield Pet Hospital

Jacksonville, FL

At a glance

Facility type
Veterinary Practice
Practice tier
General
Clinic type
Hospital
Operating status
Operational
Appointment model
Both
24/7 care
No
Accepting new patients
Unknown

Species treated

Small Animal Companion

Services

General Practice Wellness Vaccination Spay Neuter Surgery Dentistry Imaging In House Lab Pharmacy Hospitalization Emergency Telehealth

Amenities & accessibility

Appointments
Appointment requiredAppointments recommended
Service options
Onsite services
Amenities
Restroom
Crowd
LGBTQ+ friendly
Accessibility
Wheelchair accessible entranceWheelchair accessible parking lotWheelchair accessible restroom

Overview

Our Jacksonville Collins pet hospital, located just off I-295 on Collins Road, is here to provide high-quality veterinary care for pets in our community

Care capabilities

End-of-life care
In Clinic

Technology & equipment

Dental digital x-rayDigital radiology (Pet X-Rays)In-house laboratory diagnosticsWisdom Panel™ Canine DNA test

Services in detail

Behavior evaluationCat and dog skin and coat careComprehensive wellness examsNutrition recommendationsPet gastrointestinal diagnosis and treatmentPet surgery servicesGeneral surgerySpaying and neuteringPet diagnostics and imagingDental digital x-rayDigital radiology (Pet X-Rays)In-house laboratory diagnostics
Show all 29 services
Drop-off servicesEnd-of-life careForeign language and ASL interpretation servicesIn-house veterinary pharmacyMedical groomingMicrochippingOnline pharmacyWisdom Panel™ Canine DNA testPet health products available for purchaseJoint health supplementsParasite control productsSkin and coat care productsVaccinationsWellness examsDental cleanings for dogs and catsEar infection treatmentCompassionate euthanasia services

Appointments & hours

Mon 7 a.m. - 6 p.m., Tue 7 a.m. - 6 p.m., Wed 7 a.m. - 6 p.m., Thu 7 a.m. - 6 p.m., Fri 7 a.m. - 6 p.m., Sat 7 a.m. - 5 p.m., Sun 9 a.m. - 5 p.m

Frequently asked

What services does Banfield Pet Hospital offer?+

Banfield Pet Hospital offers General Practice, Wellness, Vaccination, Spay Neuter, Surgery, Dentistry, Imaging, In House Lab, and more.

What reviewers say

65% Positive sentiment
based on 183 reviews

This veterinary practice offers a clean, modern facility equipped with on-site medications and diagnostics. The staff and veterinarians are widely regarded as compassionate, knowledgeable, and exceptionally caring during regular checkups, urgent visits, and end-of-life care. However, patients frequently experience administrative hurdles, including appointment cancellations, long wait times, communication lapses, and high staff turnover. Preventive wellness plans provide accessible care for many pet owners, though pricing transparency and surprise fees remain occasional concerns.

Frequently praised for

Compassionate StaffKnowledgeable VetsThorough ExplanationsClean FacilityGood With Anxious PetsGreat Emergency Response

Aggregated from reviewer feedback across multiple sources.

Now hiring

1 open role
1 Technician

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Inside the full profile

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Data as of July 2026. VetPulse aggregates public-record and licensing data; it does not represent the practice directly.