Banfield Pet Hospital

Jacksonville, FL

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At a glance

Facility type
Veterinary Practice
Practice tier
General
Clinic type
Hospital
Operating status
Operational
Appointment model
Both
24/7 care
No
Accepting new patients
Unknown

Species treated

Small Animal Companion

Services

General Practice Wellness Vaccination Spay Neuter Surgery Dentistry Imaging In House Lab Pharmacy Hospitalization Emergency Telehealth

Amenities & accessibility

Appointments
Appointment requiredAppointments recommended
Service options
Onsite services
Amenities
Restroom
Crowd
LGBTQ+ friendly
Accessibility
Wheelchair accessible entranceWheelchair accessible parking lotWheelchair accessible restroom

Overview

Our Jacksonville Collins pet hospital, located just off I-295 on Collins Road, is here to provide high-quality veterinary care for pets in our community

Care capabilities

End-of-life care
In Clinic

Technology & equipment

Dental digital x-rayDigital radiology (Pet X-Rays)In-house laboratory diagnosticsWisdom Panel™ Canine DNA test

Services in detail

Behavior evaluationCat and dog skin and coat careComprehensive wellness examsNutrition recommendationsPet gastrointestinal diagnosis and treatmentPet surgery servicesGeneral surgerySpaying and neuteringPet diagnostics and imagingDental digital x-rayDigital radiology (Pet X-Rays)In-house laboratory diagnosticsDrop-off servicesEnd-of-life careForeign language and ASL interpretation servicesIn-house veterinary pharmacyMedical groomingMicrochippingOnline pharmacyWisdom Panel™ Canine DNA testPet health products available for purchaseJoint health supplementsParasite control productsSkin and coat care productsVaccinationsWellness examsDental cleanings for dogs and catsEar infection treatmentCompassionate euthanasia services

Appointments & hours

Mon 7 a.m. - 6 p.m., Tue 7 a.m. - 6 p.m., Wed 7 a.m. - 6 p.m., Thu 7 a.m. - 6 p.m., Fri 7 a.m. - 6 p.m., Sat 7 a.m. - 5 p.m., Sun 9 a.m. - 5 p.m

Frequently asked

What services does Banfield Pet Hospital offer?+

Banfield Pet Hospital offers General Practice, Wellness, Vaccination, Spay Neuter, Surgery, Dentistry, Imaging, In House Lab, and more.

What reviewers say

70% Positive sentiment
based on 177 reviews

The practice features a modern, clean facility equipped with on-site medications and medical tools. The veterinary team and support staff are widely regarded as compassionate, knowledgeable, and professional, providing thorough explanations and exceptional end-of-life care. However, operations experience notable friction including frequent staff turnover, long wait times, scheduling cancellations, and occasional billing or communication challenges.

Frequently praised for

Compassionate StaffKnowledgeable VetsThorough ExplanationsClean FacilityGood With Anxious PetsGreat Emergency ResponseStrong Followup

Aggregated from reviewer feedback across multiple sources.

Practice Intel

Inside the full profile

  • Ownership & corporate structure
  • Team & DVM count
  • Hiring & expansion signals
  • Key contacts — owner & medical director
  • Capability signals — gaps & confirmed services
  • Review intelligence — sentiment, pricing & named staff

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Data as of July 2026. VetPulse aggregates public-record and licensing data; it does not represent the practice directly.