Banfield Pet Hospital

Austell, GA

At a glance

Facility type
Veterinary Practice
Practice tier
General
Clinic type
Standalone
Operating status
Operational
Appointment model
Both
24/7 care
No

Species treated

Small Animal Companion

Services

General Practice Wellness Vaccination Spay Neuter Surgery Dentistry Imaging In House Lab Pharmacy Hospitalization End Of Life

Amenities & accessibility

Appointments
Appointment requiredAppointments recommended
Service options
Onsite services
Crowd
LGBTQ+ friendly
Accessibility
Wheelchair accessible parking lot

Overview

Banfield Pet Hospital - Austell (#2169) is a veterinary clinic located inside PetSmart on Austell Road, providing quality care for dogs, cats, and exotic pets

Care capabilities

End-of-life care
In Clinic

Technology & equipment

Dental digital x-rayDigital radiology (Pet X-Rays)In-house laboratory diagnosticsWisdom Panel™ Canine DNA test

Services in detail

Behavior evaluationCat and dog skin and coat careComprehensive wellness examsDog and cat vaccinationsNutrition recommendationsOrthopedic evaluation and treatmentParasite prevention and treatmentPet gastrointestinal diagnosis and treatmentPet surgery servicesGeneral surgerySpaying and neuteringPet diagnostics and imaging
Show all 29 services
Dental digital x-rayDigital radiology (Pet X-Rays)In-house laboratory diagnosticsDrop-off servicesEnd-of-life careForeign language and ASL interpretation servicesIn-house veterinary pharmacyMedical groomingMicrochippingOnline pharmacyWisdom Panel™ Canine DNA testPet health products available for purchaseDental suppliesHill Science Diet pet foodJoint health supplementsParasite control productsSkin and coat care products

Appointments & hours

Mon 8 a.m. - 6 p.m., Tue 8 a.m. - 6 p.m., Wed 8 a.m. - 6 p.m., Thu 8 a.m. - 6 p.m., Fri 8 a.m. - 6 p.m., Sat 8 a.m. - 6 p.m., Sun 10 a.m. - 5 p.m

Frequently asked

Is Banfield Pet Hospital accepting new patients?+

Yes — Banfield Pet Hospital is currently accepting new patients.

Does Banfield Pet Hospital treat exotic pets?+

Yes — Banfield Pet Hospital offers care for exotic pets in addition to small animals.

What services does Banfield Pet Hospital offer?+

Banfield Pet Hospital offers General Practice, Wellness, Vaccination, Spay Neuter, Surgery, Dentistry, Imaging, In House Lab, and more.

What reviewers say

55% Mixed sentiment
based on 269 reviews

The practice features a caring veterinary team known for being compassionate and helpful with pets, but it struggles with persistent operational challenges including lengthy wait times, difficult appointment scheduling, and communication gaps regarding wellness plans and care follow-ups.

Frequently praised for

Compassionate StaffKnowledgeable VetsThorough ExplanationsGood With Anxious Pets

Aggregated from reviewer feedback across multiple sources.

Now hiring

2 open roles
New this month · pay listed
2 Technician

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Open roles aggregated from multiple sources; apply links go to the employer's own posting.

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Inside the full profile

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Data as of July 2026. VetPulse aggregates public-record and licensing data; it does not represent the practice directly.