Banfield Pet Hospital

Chicago, IL

At a glance

Facility type
Veterinary Practice
Practice tier
General
Clinic type
Inside Retail
Operating status
Operational
Appointment model
Appointment
24/7 care
No

Species treated

Small Animal Companion

Services

Wellness Vaccination Spay Neuter Surgery Dentistry Imaging In House Lab Pharmacy End Of Life

Amenities & accessibility

Parking
Paid parking lotPaid street parking
Appointments
Appointment requiredAppointments recommended
Service options
Onsite services
Amenities
Restroom
Crowd
LGBTQ+ friendly
Accessibility
Wheelchair accessible parking lotWheelchair accessible restroom

Overview

At our Chicago South Loop veterinary clinic, we're proud to provide quality care for the dogs and cats in our community. We're conveniently located inside PetSmart on South Canal Street, right near Roosevelt Road and the 90/94. Our pet hospital offers a wide range of services designed to support your pet's well-being at every stage of life

Care capabilities

End-of-life care
In Clinic

Technology & equipment

Dental digital x-rayDigital radiologyIn-house laboratory diagnosticsWisdom Panel Canine DNA testOnline pharmacyPet ChatMyBanfield portal

Services in detail

Wellness checkupsVaccinationsCat and dog skin and coat careComprehensive wellness examsDog and cat vaccinationsNutrition recommendationsOrthopedic evaluation and treatmentParasite prevention and treatmentPet gastrointestinal diagnosis and treatmentPet surgery servicesGeneral surgerySpaying and neutering
Show all 32 services
Dental digital x-rayDigital radiologyIn-house laboratory diagnosticsIn-house pharmacyMicrochippingEnd-of-life careDrop-off servicesForeign language and ASL interpretation servicesOnline pharmacyWisdom Panel™ Canine DNA testPet health productsDental suppliesHill Science Diet pet foodJoint health supplementsParasite control productsRoyal Canin® nutritional pet foodsSkin and coat care productsDental cleaningEar examsRoutine check-ups

Appointments & hours

Mon 7 a.m. - 6 p.m., Tue 7 a.m. - 6 p.m., Wed 7 a.m. - 6 p.m., Thu 7 a.m. - 6 p.m., Fri 7 a.m. - 6 p.m., Sat 8 a.m. - 6 p.m., Sun 9 a.m. - 5 p.m

Frequently asked

Is Banfield Pet Hospital accepting new patients?+

Yes — Banfield Pet Hospital is currently accepting new patients.

What services does Banfield Pet Hospital offer?+

Banfield Pet Hospital offers Wellness, Vaccination, Spay Neuter, Surgery, Dentistry, Imaging, In House Lab, Pharmacy, and more.

What reviewers say

43% Mixed sentiment
based on 350 reviews

The practice delivers a polarized experience where clients frequently praise specific veterinarians and support staff for providing compassionate, thorough care and managing anxious pets well. However, significant operational friction exists around reaching the office by phone, scheduling appointments in a timely manner, and managing billing or wellness plan contracts. While many appreciate the structured preventive care packages and attentive doctors during visits, others report frustrating communication breakdowns, unexpected fees, long wait times for drop-off pickups, and inconsistent medical diagnoses.

Frequently praised for

Compassionate StaffKnowledgeable VetsThorough ExplanationsGood With Anxious PetsStrong Followup

Aggregated from reviewer feedback across multiple sources.

Now hiring

15 open roles
New this month · pay listed
5 Veterinarian6 Technician4 Support & front-of-house

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Open roles aggregated from multiple sources; apply links go to the employer's own posting.

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Inside the full profile

  • Ownership & corporate structure
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  • Hiring & expansion signals
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  • Review intelligence — sentiment, pricing & named staff

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Data as of July 2026. VetPulse aggregates public-record and licensing data; it does not represent the practice directly.