Banfield Pet Hospital

Chicago, IL

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At a glance

Facility type
Veterinary Practice
Practice tier
General
Clinic type
Inside Retail
Operating status
Operational
Appointment model
Appointment
24/7 care
No
Accepting new patients
Yes

Species treated

Small Animal Companion

Services

Wellness Vaccination Spay Neuter Surgery Dentistry Imaging In House Lab Pharmacy End Of Life

Amenities & accessibility

Parking
Paid parking lotPaid street parking
Appointments
Appointment requiredAppointments recommended
Service options
Onsite services
Amenities
Restroom
Crowd
LGBTQ+ friendly
Accessibility
Wheelchair accessible parking lotWheelchair accessible restroom

Overview

At our Chicago South Loop veterinary clinic, we're proud to provide quality care for the dogs and cats in our community. We're conveniently located inside PetSmart on South Canal Street, right near Roosevelt Road and the 90/94. Our pet hospital offers a wide range of services designed to support your pet's well-being at every stage of life

Care capabilities

End-of-life care
In Clinic

Technology & equipment

dental digital x-raydigital radiologyin-house laboratory diagnosticsWisdom Panel Canine DNA testonline pharmacyPet ChatMyBanfield portal

Services in detail

wellness checkupsvaccinationscat and dog skin and coat carecomprehensive wellness examsdog and cat vaccinationsnutrition recommendationsorthopedic evaluation and treatmentparasite prevention and treatmentpet gastrointestinal diagnosis and treatmentpet surgery servicesgeneral surgeryspaying and neuteringdental digital x-raydigital radiologyin-house laboratory diagnosticsin-house pharmacymicrochippingend-of-life caredrop-off servicesforeign language and ASL interpretation servicesonline pharmacyWisdom Panel™ Canine DNA testpet health productsdental suppliesHill Science Diet pet foodjoint health supplementsparasite control productsRoyal Canin® nutritional pet foodsskin and coat care productsdental cleaningear examsroutine check-ups

Appointments & hours

Mon 7 a.m. - 6 p.m., Tue 7 a.m. - 6 p.m., Wed 7 a.m. - 6 p.m., Thu 7 a.m. - 6 p.m., Fri 7 a.m. - 6 p.m., Sat 8 a.m. - 6 p.m., Sun 9 a.m. - 5 p.m

Frequently asked

Is Banfield Pet Hospital accepting new patients?+

Yes — Banfield Pet Hospital is currently accepting new patients.

What services does Banfield Pet Hospital offer?+

Banfield Pet Hospital offers Wellness, Vaccination, Spay Neuter, Surgery, Dentistry, Imaging, In House Lab, Pharmacy, and more.

What reviewers say

54% Mixed sentiment
based on 346 reviews

This veterinary practice offers comprehensive wellness plans and routine preventative care, featuring a dedicated team of compassionate nurses and select veterinarians who excel at handling anxious pets and performing dental cleanings. The facility is generally maintained as clean and welcoming, with efficient check-in processes for scheduled visits. However, operational challenges are prevalent, including severe difficulty reaching staff by phone, long delays for drop-off appointments and pick-ups, rigid membership cancellation policies, unexpected billing discrepancies, and limited availability for urgent or sick appointments.

Frequently praised for

Compassionate StaffKnowledgeable VetsThorough ExplanationsClean FacilityGood With Anxious PetsStrong Followup

Aggregated from reviewer feedback across multiple sources.

Now hiring

2 open roles
New this month · pay listed
2 Veterinarian

See all veterinary jobs in Illinois →

Open roles aggregated from multiple sources; apply links go to the employer's own posting.

Practice Intel

Inside the full profile

  • Ownership & corporate structure
  • Team & DVM count
  • Hiring & expansion signals
  • Key contacts — owner & medical director
  • Practice history — ownership, pricing & quality shifts
  • Capability signals — gaps & confirmed services
  • Review intelligence — sentiment, pricing & named staff

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Data as of July 2026. VetPulse aggregates public-record and licensing data; it does not represent the practice directly.