Banfield Pet Hospital

Evanston, IL

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At a glance

Facility type
Veterinary Practice
Practice tier
General
Clinic type
Inside Retail
Operating status
Operational
Appointment model
Appointment
24/7 care
No
Accepting new patients
Yes

Species treated

Small Animal Companion

Services

General Practice Wellness Vaccination Surgery Dentistry Imaging In House Lab Pharmacy End Of Life

Amenities & accessibility

Appointments
Appointment requiredAppointments recommended
Service options
Onsite services
Crowd
LGBTQ+ friendly
Accessibility
Wheelchair accessible parking lot

Overview

Welcome to our Evanston veterinary clinic, where dogs and cats in the North Shore area receive the quality care they deserve. We’re conveniently located inside PetSmart on Oakton Street, just west of the North Shore Channel Trail. Our pet hospital is a place where you’ll find compassionate care and true community connection

Care capabilities

End-of-life care
In Clinic

Technology & equipment

Dental digital x-rayDigital radiology (Pet X-Rays)In-house laboratory diagnosticsWisdom Panel™ Canine DNA test

Services in detail

Behavior evaluationCat and dog skin and coat careComprehensive wellness examsDog and cat vaccinationsNutrition recommendationsOrthopedic evaluation and treatmentParasite prevention and treatmentPet gastrointestinal diagnosis and treatmentPet surgery servicesGeneral surgerySpaying and neuteringPet diagnostics and imagingDental digital x-rayDigital radiology (Pet X-Rays)In-house laboratory diagnosticsDrop-off servicesEnd-of-life careForeign language and ASL interpretation servicesIn-house veterinary pharmacyMicrochippingOnline pharmacyWisdom Panel™ Canine DNA testPet health products available for purchaseHill Science Diet pet foodJoint health supplementsParasite control productsPurina Pro Plan Veterinary DietsRoyal Canin® nutritional pet foodsSkin and coat care products

Appointments & hours

Mon 8 a.m. - 6 p.m. Tue 8 a.m. - 6 p.m. Wed 8 a.m. - 6 p.m. Thu 8 a.m. - 6 p.m. Fri 8 a.m. - 6 p.m. Sat 8 a.m. - 6 p.m

Frequently asked

Is Banfield Pet Hospital accepting new patients?+

Yes — Banfield Pet Hospital is currently accepting new patients.

What services does Banfield Pet Hospital offer?+

Banfield Pet Hospital offers General Practice, Wellness, Vaccination, Surgery, Dentistry, Imaging, In House Lab, Pharmacy, and more.

What reviewers say

57% Mixed sentiment
based on 189 reviews

The practice provides veterinary care supported by a compassionate and knowledgeable team of doctors and technicians who handle routine visits and dental cleanings with care. However, patients frequently encounter communication hurdles, difficulties scheduling appointments, phone responsiveness issues, and administrative friction related to wellness plans and contracts. While certain veterinary staff receive high praise for thoroughness and pet-side manner, operational consistency and front desk professionalism vary significantly.

Frequently praised for

Compassionate StaffKnowledgeable VetsThorough ExplanationsFair PricingGood With Anxious Pets

Aggregated from reviewer feedback across multiple sources.

Now hiring

1 open role
1 Technician

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Open roles aggregated from multiple sources; apply links go to the employer's own posting.

Practice Intel

Inside the full profile

  • Ownership & corporate structure
  • Team & DVM count
  • Hiring & expansion signals
  • Key contacts — owner & medical director
  • Practice history — ownership, pricing & quality shifts
  • Capability signals — gaps & confirmed services
  • Review intelligence — sentiment, pricing & named staff

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Data as of July 2026. VetPulse aggregates public-record and licensing data; it does not represent the practice directly.