Banfield Pet Hospital

Louisville, KY

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At a glance

Facility type
Veterinary Practice
Practice tier
General
Clinic type
Inside Retail
Operating status
Operational
Appointment model
Appointment
24/7 care
No
Accepting new patients
Yes

Species treated

Small Animal Companion

Services

General Practice Wellness Vaccination Spay Neuter Surgery Dentistry Imaging In House Lab Pharmacy End Of Life

Amenities & accessibility

Appointments
Appointment requiredAppointments recommended
Service options
Onsite services
Crowd
LGBTQ+ friendly
Accessibility
Wheelchair accessible parking lot

Overview

Caring for dogs and cats across southwest Louisville, Kentucky, our veterinary clinic is conveniently located inside PetSmart on Outer Loop, between Preston Highway and Old Shepherdsville Road. As a trusted partner in your pet's health, we provide quality care in a welcoming environment where dogs, cats, and their owners feel right at home. Our services go beyond routine check-ups - we offer pet vaccinations, spay and neuter services, microchipping, DNA testing, dental cleanings for cats and dogs, pet x-ray, ear exams, and more. At our pet hospital, our team of veterinarians and vet techs performs testing, diagnostics, and surgery with a focus on your pet's well-being. Every dog and cat deserves to be healthy and happy

Care capabilities

End-of-life care
In Clinic

Technology & equipment

Dental digital x-rayDigital radiologyIn-house laboratory diagnosticsOnline pharmacyWisdom Panel™ Canine DNA test

Services in detail

Behavior evaluationCat and dog skin and coat careComprehensive wellness examsDog and cat vaccinationsNutrition recommendationsOrthopedic evaluation and treatmentParasite prevention and treatmentPet gastrointestinal diagnosis and treatmentPet surgery servicesGeneral surgerySpaying and neuteringPet diagnostics and imagingDental digital x-rayDigital radiology (Pet X-Rays)In-house laboratory diagnosticsDrop-off servicesEnd-of-life careForeign language and ASL interpretation servicesIn-house veterinary pharmacyMedical groomingOnline pharmacyWisdom Panel™ Canine DNA testPet health products available for purchaseDental suppliesJoint health supplementsParasite control productsSkin and coat care productsMicrochipping

Appointments & hours

Mon 7 a.m. - 6 p.m., Tue 7 a.m. - 6 p.m., Wed 7 a.m. - 6 p.m., Thu 7 a.m. - 6 p.m., Fri 7 a.m. - 6 p.m., Sat 7 a.m. - 6 p.m

Frequently asked

Is Banfield Pet Hospital accepting new patients?+

Yes — Banfield Pet Hospital is currently accepting new patients.

What services does Banfield Pet Hospital offer?+

Banfield Pet Hospital offers General Practice, Wellness, Vaccination, Spay Neuter, Surgery, Dentistry, Imaging, In House Lab, and more.

What reviewers say

55% Mixed sentiment
based on 226 reviews

This veterinary practice offers convenient care within a retail setting, featuring compassionate medical teams and veterinary technicians who handle pets with gentleness and patience. However, administrative operations frequently face challenges with long wait times, scheduling difficulties, inconsistent front desk communication, and unexpected cost increases. While many clients appreciate the attentive medical care provided during routine appointments, others experience significant friction regarding billing transparency, membership terms, and appointment reliability.

Frequently praised for

Compassionate StaffKnowledgeable VetsGood With Anxious Pets

Aggregated from reviewer feedback across multiple sources.

Now hiring

5 open roles
New this month · pay listed
3 Veterinarian2 Technician

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Open roles aggregated from multiple sources; apply links go to the employer's own posting.

Practice Intel

Inside the full profile

  • Ownership & corporate structure
  • Team & DVM count
  • Hiring & expansion signals
  • Key contacts — owner & medical director
  • Practice history — ownership, pricing & quality shifts
  • Capability signals — gaps & confirmed services
  • Review intelligence — sentiment, pricing & named staff

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Data as of July 2026. VetPulse aggregates public-record and licensing data; it does not represent the practice directly.