Banfield Pet Hospital

Charlotte, NC

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At a glance

Facility type
Veterinary Practice
Practice tier
General
Clinic type
Inside Retail
Operating status
Operational
Appointment model
Both
24/7 care
No
Accepting new patients
Yes

Species treated

Small Animal Companion

Services

General Practice Wellness Vaccination Spay Neuter Surgery Dentistry Imaging In House Lab Pharmacy Hospitalization Emergency End Of Life Telehealth

Amenities & accessibility

Accessibility
Wheelchair accessible parking lotWheelchair accessible restroom

Overview

Banfield Pet Hospital - Charlotte is an AAHA accredited hospital located inside PetSmart on South Sharon Amity Road, serving neighborhoods including Cotswold, Myers Park, SouthPark, and surrounding areas. They offer preventive care, wellness exams, vaccinations, surgery, diagnostics, and care for exotic pets

Team at a glance

1
Veterinarian (DVM)
1
Support staff
2
Total team

Individual names, titles & bios are in the practice intelligence layer below.

Technology & equipment

Dental digital x-rayDigital radiology (Pet X-Rays)In-house laboratory diagnosticsWisdom Panel™ Canine DNA test

Services in detail

Behavior evaluationCat and dog skin and coat careComprehensive wellness examsDog and cat vaccinationsNutrition recommendationsOrthopedic evaluation and treatmentParasite prevention and treatmentPet gastrointestinal diagnosis and treatmentPet surgery servicesGeneral surgerySpaying and neuteringPet diagnostics and imagingDental digital x-rayDigital radiology (Pet X-Rays)In-house laboratory diagnosticsDrop-off servicesForeign language and ASL interpretation servicesIn-house veterinary pharmacyMedical groomingMicrochippingOnline pharmacyPetcare for rabbits, rodents, and small mammalsReptile veterinary careWisdom Panel™ Canine DNA testPet health products available for purchaseDental suppliesHill Science Diet pet foodParasite control productsPurina Pro Plan Veterinary DietsRoyal Canin® nutritional pet foods

Appointments & hours

Mon 7:30 a.m. - 6 p.m., Tue 7:30 a.m. - 6 p.m., Wed 7:30 a.m. - 6 p.m., Thu 7:30 a.m. - 6 p.m., Fri 7:30 a.m. - 6 p.m., Sat 8:30 a.m. - 5 p.m., Sun 9 a.m. - 4 p.m

Frequently asked

Is Banfield Pet Hospital accepting new patients?+

Yes — Banfield Pet Hospital is currently accepting new patients.

Does Banfield Pet Hospital treat exotic pets?+

Yes — Banfield Pet Hospital offers care for exotic pets in addition to small animals.

What services does Banfield Pet Hospital offer?+

Banfield Pet Hospital offers General Practice, Wellness, Vaccination, Spay Neuter, Surgery, Dentistry, Imaging, In House Lab, and more.

What reviewers say

60% Mixed sentiment
based on 280 reviews

This animal hospital features a compassionate and knowledgeable veterinary team that provides thorough explanations and excellent end-of-life care. The facility is praised for being clean, quiet, and well-maintained, creating a comfortable environment for anxious pets. However, the practice struggles with consistent front desk hospitality, long phone hold times, difficult appointment scheduling, and delayed wait times for prescription pickups or drop-off visits.

Frequently praised for

Compassionate StaffKnowledgeable VetsThorough ExplanationsClean FacilityGood With Anxious PetsGreat Emergency Response

Aggregated from reviewer feedback across multiple sources.

Now hiring

1 open role
New this month · pay listed
1 Technician

See all veterinary jobs in North Carolina →

Open roles aggregated from multiple sources; apply links go to the employer's own posting.

Practice Intel

Inside the full profile

  • Ownership & corporate structure
  • Team & DVM count
  • Hiring & expansion signals
  • Key contacts — owner & medical director
  • Capability signals — gaps & confirmed services
  • Review intelligence — sentiment, pricing & named staff

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Data as of July 2026. VetPulse aggregates public-record and licensing data; it does not represent the practice directly.