Banfield Pet Hospital

Concord, NC

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At a glance

Facility type
Veterinary Practice
Practice tier
General
Clinic type
Inside Retail
Operating status
Operational
Appointment model
Both
24/7 care
Unknown
Accepting new patients
Yes

Species treated

Small Animal Companion

Services

General Practice Wellness Vaccination Spay Neuter Surgery Dentistry Imaging In House Lab Pharmacy End Of Life

Amenities & accessibility

Appointments
Appointment requiredAppointments recommended
Service options
Onsite services
Crowd
LGBTQ+ friendly
Accessibility
Wheelchair accessible parking lot

Overview

Caring for dogs and cats across Concord, our veterinary hospital is conveniently located inside PetSmart on Bayfield Parkway. As a trusted partner in your pet's health, we provide quality care in a welcoming environment where dogs, cats, and their owners feel right at home

Care capabilities

End-of-life care
In Clinic

Team at a glance

1
Support staff

Individual names, titles & bios are in the practice intelligence layer below.

Technology & equipment

Dental digital x-rayDigital radiology (Pet X-Rays)In-house laboratory diagnosticsWisdom Panel™ Canine DNA test

Services in detail

Behavior evaluationCat and dog skin and coat careComprehensive wellness examsDog and cat vaccinationsNutrition recommendationsOrthopedic evaluation and treatmentParasite prevention and treatmentPet gastrointestinal diagnosis and treatmentGeneral surgerySpaying and neuteringDental digital x-rayDigital radiology (Pet X-Rays)In-house laboratory diagnosticsDrop-off servicesEnd-of-life careForeign language and ASL interpretation servicesIn-house veterinary pharmacyMicrochippingOnline pharmacyWisdom Panel™ Canine DNA testPet health products available for purchaseDental suppliesJoint health supplementsParasite control productsSkin and coat care products

Appointments & hours

Mon 8 a.m. - 6 p.m. Tue 8 a.m. - 6 p.m. Wed 8 a.m. - 6 p.m. Thu 8 a.m. - 6 p.m. Fri 8 a.m. - 6 p.m. Sat 8 a.m. - 5 p.m. Sun 10 a.m. - 4 p.m

Frequently asked

Is Banfield Pet Hospital accepting new patients?+

Yes — Banfield Pet Hospital is currently accepting new patients.

What services does Banfield Pet Hospital offer?+

Banfield Pet Hospital offers General Practice, Wellness, Vaccination, Spay Neuter, Surgery, Dentistry, Imaging, In House Lab, and more.

What reviewers say

65% Positive sentiment
based on 232 reviews

This veterinary practice delivers comprehensive routine and wellness care backed by a structured wellness plan framework. The facility features clean reception areas and is staffed by several knowledgeable and compassionate veterinarians and technicians who take time to explain treatments and handle pets gently. However, operations face frequent friction points, including difficult phone communication, unreliability with online booking systems, rigid scheduling limits, and extended wait times on-site. Pricing is frequently noted as high outside of wellness plan structures, and front desk customer service experiences vary widely from very helpful to dismissive.

Frequently praised for

Compassionate StaffKnowledgeable VetsThorough ExplanationsClean FacilityFair PricingGood With Anxious PetsStrong Followup

Aggregated from reviewer feedback across multiple sources.

Now hiring

6 open roles
New this month · pay listed
1 Veterinarian5 Technician

See all veterinary jobs in North Carolina →

Open roles aggregated from multiple sources; apply links go to the employer's own posting.

Practice Intel

Inside the full profile

  • Ownership & corporate structure
  • Team & DVM count
  • Hiring & expansion signals
  • Key contacts — owner & medical director
  • Capability signals — gaps & confirmed services
  • Review intelligence — sentiment, pricing & named staff

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Data as of July 2026. VetPulse aggregates public-record and licensing data; it does not represent the practice directly.