Banfield Pet Hospital

Durham, NC

At a glance

Facility type
Veterinary Practice
Practice tier
General
Clinic type
Standalone
Operating status
Operational
Appointment model
Appointment
24/7 care
No

Species treated

Small Animal Companion

Services

General Practice Wellness Vaccination Spay Neuter Surgery Dentistry Imaging In House Lab Pharmacy End Of Life

Amenities & accessibility

Accessibility
Wheelchair accessible parking lot

Overview

Veterinary clinic located inside PetSmart on North Pointe Drive, serving pets in North Durham and surrounding neighborhoods

Care capabilities

End-of-life care
In Clinic

Team at a glance

1
Veterinarian (DVM)
1
Licensed technicians
4
Support staff
6
Total team

Individual names, titles & bios are in the practice intelligence layer below.

Technology & equipment

Dental digital X-rayDigital radiology (Pet X-Rays)In-house laboratory diagnosticsWisdom Panel™ Canine DNA test

Services in detail

Wellness checkupsVaccinationsSpaying and neuteringMicrochippingDNA testingDental cleaningEar examsAdvanced testingDiagnosticsSurgeryOrthopedic evaluation and treatmentParasite prevention and treatment
Show all 24 services
Gastrointestinal diagnosis and treatmentGeneral surgeryDental digital x-rayDigital radiology (Pet X-Rays)In-house laboratory diagnosticsDrop-off servicesEnd-of-life careIn-house veterinary pharmacyMedical groomingOnline pharmacyNutrition recommendationsSkin and coat care

Appointments & hours

Mon-Fri 7 a.m. - 6 p.m., Sat 7 a.m. - 5 p.m., Sun 9 a.m. - 5 p.m

Frequently asked

Is Banfield Pet Hospital accepting new patients?+

Yes — Banfield Pet Hospital is currently accepting new patients.

What services does Banfield Pet Hospital offer?+

Banfield Pet Hospital offers General Practice, Wellness, Vaccination, Spay Neuter, Surgery, Dentistry, Imaging, In House Lab, and more.

What reviewers say

60% Mixed sentiment
based on 230 reviews

The facility provides routine wellness care and preventive treatments with a generally friendly and compassionate veterinary team. Many visitors highlight attentive support during end-of-life care and gentle handling of anxious animals. However, administrative challenges are common, featuring frequent appointment scheduling errors, long wait times, communication gaps regarding medication and test results, and unexpected billing charges related to wellness plans.

Frequently praised for

Compassionate StaffKnowledgeable VetsThorough ExplanationsGood With Anxious Pets

Aggregated from reviewer feedback across multiple sources.

Now hiring

9 open roles
· pay listed
8 Technician1 Support & front-of-house

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Open roles aggregated from multiple sources; apply links go to the employer's own posting.

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Inside the full profile

  • Ownership & corporate structure
  • Team & DVM count
  • Hiring & expansion signals
  • Key contacts — owner & medical director
  • Capability signals — gaps & confirmed services
  • Review intelligence — sentiment, pricing & named staff

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Data as of July 2026. VetPulse aggregates public-record and licensing data; it does not represent the practice directly.