Banfield Pet Hospital

Matthews, NC

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At a glance

Facility type
Veterinary Practice
Practice tier
General
Clinic type
Inside Retail
Operating status
Operational
Appointment model
Both
24/7 care
No
Accepting new patients
Yes

Species treated

Small Animal Companion

Services

Wellness Vaccination Spay Neuter Surgery Dentistry Imaging In House Lab Pharmacy End Of Life

Amenities & accessibility

Appointments
Appointment requiredAppointments recommended
Service options
Onsite services
Crowd
LGBTQ+ friendly
Accessibility
Wheelchair accessible parking lot

Overview

Vet clinic in Matthews, NC. Dogs and cats of Matthews, you're in good hands. Our veterinary clinic is conveniently located inside PetSmart on East Independence Boulevard. We proudly deliver quality veterinary care tailored to your pet's needs. From routine check-ups to essential services like pet vaccinations, spaying and neutering, microchipping, DNA testing, dental cleaning, and more, we're here for your pet's health and happiness

Care capabilities

End-of-life care
In Clinic

Technology & equipment

Dental digital x-rayDigital radiology (Pet X-Rays)In-house laboratory diagnosticsWisdom Panel™ Canine DNA test

Services in detail

Behavior evaluationCat and dog skin and coat careComprehensive wellness examsDog and cat vaccinationsNutrition recommendationsOrthopedic evaluation and treatmentParasite prevention and treatmentPet gastrointestinal diagnosis and treatmentPet surgery servicesGeneral surgerySpaying and neuteringPet diagnostics and imagingDental digital x-rayDigital radiology (Pet X-Rays)In-house laboratory diagnosticsDrop-off servicesEnd-of-life careForeign language and ASL interpretation servicesIn-house veterinary pharmacyMicrochippingOnline pharmacyWisdom Panel™ Canine DNA testPet health products available for purchaseDental suppliesJoint health supplementsParasite control productsSkin and coat care products

Appointments & hours

Mon 7 a.m. - 6 p.m., Tue 7 a.m. - 6 p.m., Wed 7 a.m. - 6 p.m., Thu 7 a.m. - 6 p.m., Fri 7 a.m. - 6 p.m., Sat 8 a.m. - 5 p.m

Frequently asked

Is Banfield Pet Hospital accepting new patients?+

Yes — Banfield Pet Hospital is currently accepting new patients.

What services does Banfield Pet Hospital offer?+

Banfield Pet Hospital offers Wellness, Vaccination, Spay Neuter, Surgery, Dentistry, Imaging, In House Lab, Pharmacy, and more.

What reviewers say

57% Mixed sentiment
based on 131 reviews

The practice delivers a mix of experiences, featuring a welcoming and attentive veterinary team alongside persistent challenges with front desk communication, phone accessibility, and long wait times. Wellness plan members appreciate the routine preventive care options and structured routine scheduling, though some note difficulties with corporate policies, billing transparency, and appointment availability for urgent needs. The facility provides dedicated wellness and routine care services, though clients seeking immediate emergency assistance or specialized diagnostics may experience scheduling friction.

Frequently praised for

Compassionate StaffKnowledgeable VetsThorough ExplanationsStrong Followup

Aggregated from reviewer feedback across multiple sources.

Now hiring

7 open roles
New this month · pay listed
1 Veterinarian6 Technician

See all veterinary jobs in North Carolina →

Open roles aggregated from multiple sources; apply links go to the employer's own posting.

Practice Intel

Inside the full profile

  • Ownership & corporate structure
  • Team & DVM count
  • Hiring & expansion signals
  • Key contacts — owner & medical director
  • Practice history — ownership, pricing & quality shifts
  • Capability signals — gaps & confirmed services
  • Review intelligence — sentiment, pricing & named staff

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Data as of July 2026. VetPulse aggregates public-record and licensing data; it does not represent the practice directly.