Caring Hearts Animal Hospital

Matthews, NC

At a glance

Facility type
Veterinary Practice
Practice tier
General
Clinic type
Standalone
Operating status
Operational
Appointment model
Appointment
24/7 care
No

Species treated

Small Animal Companion

Services

General Practice Wellness Vaccination Spay Neuter Surgery Dentistry Imaging In House Lab Pharmacy Boarding End Of Life

Accreditations

Aaha Fear Free

Amenities & accessibility

Accessibility
Wheelchair accessible entranceWheelchair accessible parking lotWheelchair accessible restroomWheelchair accessible seating

Overview

At Caring Hearts Animal Hospital, we believe exceptional veterinary care starts with genuine compassion and personalized attention. Serving pets and families throughout Clemmons and the surrounding communities, our team is dedicated to supporting your pet’s health at every life stage. From preventive wellness visits to advanced medical care, we take the time to understand your pet’s unique needs and your goals as a pet owner. Our hospital combines modern veterinary medicine with a warm, low-stress environment to help pets feel comfortable during every visit

Caring Hearts Animal Hospital’s journey began in January 2004 with a doctor and a mission, and we’ve been proudly caring for pets in the Matthews area ever since. That doctor was Dr. Lorie White, and her mission was to provide state-of-the-art veterinary care and exceptional client service—all with a keen focus on patient comfort. To do this, she assembled a team of highly qualified, caring professionals who shared her passion, making Caring Hearts the patient-centered practice it is today

Mission — Our goal is to work with you every step of the way to provide your cherished pet with the best possible chance at a long, healthy life

Team at a glance

1
Veterinarian (DVM)
2
Licensed technicians
4
Support staff
7
Total team

Individual names, titles & bios are in the practice intelligence layer below.

Technology & equipment

In-house diagnostic laboratoryDental X-raysRadiographs

Services in detail

Wellness ServicesPuppy & Kitten CareDentistrySpay and NeuterPet VaccinationsSurgerySenior Pet CareIn-House DiagnosticsAllergies & DermatologyParasite PreventionLow Stress HandlingBoarding
Show all 15 services
Teeth cleaning and other dental servicesIn-house x-rays and diagnosticsAllergy care and treatment

Appointments & hours

Book online

Monday : 7:00 am - 6:00 pm ; Tuesday : 7:00 am - 6:00 pm ; Wednesday : 7:00 am - 6:00 pm ; Thursday : 7:00 am - 6:00 pm ; Friday : 7:00 am - 6:00 pm

Connect

Frequently asked

Is Caring Hearts Animal Hospital accepting new patients?+

Yes — Caring Hearts Animal Hospital is currently accepting new patients.

Is Caring Hearts Animal Hospital AAHA-accredited?+

Yes — Caring Hearts Animal Hospital is an AAHA-accredited hospital, and also Fear Free certified.

What services does Caring Hearts Animal Hospital offer?+

Caring Hearts Animal Hospital offers General Practice, Wellness, Vaccination, Spay Neuter, Surgery, Dentistry, Imaging, In House Lab, and more.

When was Caring Hearts Animal Hospital established?+

Caring Hearts Animal Hospital has served the Matthews, NC community since 2004.

What reviewers say

80% Positive sentiment
based on 162 reviews

Caring Hearts Animal Hospital is an independent veterinary practice that delivers compassionate, knowledgeable, and thorough care for dogs, cats, and other pets. The veterinary team is widely regarded as gentle, patient, and highly skilled in handling anxious animals and managing complex or senior pet health conditions. The practice offers comfortable wellness care, routine exams, and thoughtful end-of-life support. However, scheduling urgent appointments can be difficult, emergency cases are sometimes turned away, and administrative communication or billing practices occasionally create friction for clients.

Frequently praised for

Compassionate StaffKnowledgeable VetsThorough ExplanationsGood With Anxious Pets

Aggregated from reviewer feedback across multiple sources.

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Inside the full profile

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Data as of July 2026. VetPulse aggregates public-record and licensing data; it does not represent the practice directly.