Storybook Farm Veterinary Hospital

Victor, NY

At a glance

Facility type
Veterinary Practice
Practice tier
General
Clinic type
Standalone
Operating status
Operational
Appointment model
Appointment
24/7 care
No

Species treated

Small Animal Companion Equine Exotic Companion Mammal

Services

General Practice Wellness Vaccination Spay Neuter Surgery Dentistry Imaging In House Lab Pharmacy End Of Life House Call

Amenities & accessibility

Accessibility
Wheelchair accessible entranceWheelchair accessible parking lotWheelchair accessible restroom

Overview

We deliver the highest standard quality and compassion of veterinary medicine to your furry friends along with friendly and professional care. Our #1 priority is to keep your pets healthy and happy throughout all stages of their lives

Serving the Victor area since 1960. Founded by Dr. Herbert Bandemer. Dr. Ann Lill took ownership a year after joining the practice, built the current hospital facility on Rowley Road in 1985 and opened its doors for business in September of that year

Mission — We want to be your pet's family doctor ... we still believe in taking the time to get to know you and your pet(s). We will provide you with quality veterinary care throughout your pet's life - we want to be your partner in your pet's care

Team at a glance

6
Veterinarians (DVM)
10
Licensed technicians
4
Support staff
20
Total team

Individual names, titles & bios are in the practice intelligence layer below.

Technology & equipment

Ultrasound machine (purchased 2023)X-ray roomSurgical suiteIn-house labOnline pharmacy

Services in detail

Wellness CarePharmacyDentalSurgical ServicesOphthalmologyPreventative CareSurgeryBoardingMicrochippingVaccinationsExotic animal medicineEquine services

Appointments & hours

Monday 7:30 AM - 6:00 PM, Tuesday 7:30 AM - 6:00 PM, Wednesday 7:30 AM - 6:00 PM, Thursday 7:30 AM - 6:00 PM, Friday 7:30 AM - 6:00 PM, Saturday 7:30 AM - 1:00 PM, Sunday Temporarily Discontinued Jan. 1st, 2023

Connect

Frequently asked

Is Storybook Farm Veterinary Hospital accepting new patients?+

Yes — Storybook Farm Veterinary Hospital is currently accepting new patients.

What services does Storybook Farm Veterinary Hospital offer?+

Storybook Farm Veterinary Hospital offers General Practice, Wellness, Vaccination, Spay Neuter, Surgery, Dentistry, Imaging, In House Lab, and more.

When was Storybook Farm Veterinary Hospital established?+

Storybook Farm Veterinary Hospital has served the Victor, NY community since 1960.

What reviewers say

90% Positive sentiment
based on 240 reviews

Storybook Farm Veterinary Hospital is an independent veterinary practice in Victor, New York, offering comprehensive care for dogs, cats, birds, rabbits, and exotic species including chameleons and guinea pigs. The facility features a clean, inviting environment equipped with online booking capabilities, though records are noted as not yet fully computerized. The practice provides dental work, routine checkups, allergy treatments, emergency visits, boarding, and end-of-life care. The veterinary and support staff are widely regarded as compassionate, thorough, and highly knowledgeable, building long-term relationships with multi-generational clients, while occasional challenges involve scheduling availability, pricing concerns, and communication issues during urgent situations.

Frequently praised for

Compassionate StaffKnowledgeable VetsThorough ExplanationsShort WaitEasy SchedulingFair PricingClean FacilityGood With Anxious Pets

Aggregated from reviewer feedback across multiple sources.

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Inside the full profile

  • Ownership & corporate structure
  • Team & DVM count
  • Hiring & expansion signals
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  • Review intelligence — sentiment, pricing & named staff

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Data as of July 2026. VetPulse aggregates public-record and licensing data; it does not represent the practice directly.