Banfield Pet Hospital

Webster, NY

At a glance

Facility type
Veterinary Practice
Practice tier
General
Clinic type
Standalone
Operating status
Operational
Appointment model
Both
24/7 care
No
Accepting new patients
Unknown

Species treated

Small Animal Companion

Services

General Practice Wellness Vaccination Spay Neuter Surgery Dentistry Imaging In House Lab Pharmacy Hospitalization End Of Life

Amenities & accessibility

Accessibility
Wheelchair accessible parking lot

Overview

Banfield Pet Hospital - Webster provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more

Care capabilities

End-of-life care
In Clinic

Team at a glance

3
Veterinarians (DVM)
3
Licensed technicians
6
Support staff
12
Total team

Individual names, titles & bios are in the practice intelligence layer below.

Technology & equipment

Dental digital x-rayDigital radiology (Pet X-Rays)In-house laboratory diagnosticsWisdom Panel™ Canine DNA test

Services in detail

Behavior evaluationCat and dog skin and coat careComprehensive wellness examsDog and cat vaccinationsNutrition recommendationsOrthopedic evaluation and treatmentParasite prevention and treatmentPet gastrointestinal diagnosis and treatmentPet surgery servicesGeneral surgerySpaying and neuteringPet diagnostics and imaging
Show all 30 services
Dental digital x-rayDigital radiology (Pet X-Rays)In-house laboratory diagnosticsDrop-off servicesEnd-of-life careForeign language and ASL interpretation servicesIn-house veterinary pharmacyMedical groomingMicrochippingOnline pharmacyPetcare for rabbits, rodents, and small mammalsReptile veterinary careWisdom Panel™ Canine DNA testPet health products available for purchaseDental suppliesJoint health supplementsParasite control productsSkin and coat care products

Appointments & hours

Mon 7 a.m. - 6 p.m., Tue 7 a.m. - 6 p.m., Wed 7 a.m. - 6 p.m., Thu 7 a.m. - 6 p.m., Fri 7 a.m. - 6 p.m., Sat 8 a.m. - 6 p.m., Sun 9 a.m. - 5 p.m

Frequently asked

What services does Banfield Pet Hospital offer?+

Banfield Pet Hospital offers General Practice, Wellness, Vaccination, Spay Neuter, Surgery, Dentistry, Imaging, In House Lab, and more.

What reviewers say

60% Mixed sentiment
based on 219 reviews

The veterinary team is widely recognized for providing compassionate, highly knowledgeable, and thorough care, particularly for anxious pets. Wellness plans offer structured, affordable routine care options, and the facility frequently accommodates scheduling for urgent needs. However, communication channels present significant challenges, as phone calls often go unanswered or route straight to voicemail. Front desk interactions can be inconsistent, wait times are frequently extended, and high staff turnover has recently impacted continuity of care.

Frequently praised for

Compassionate StaffKnowledgeable VetsThorough ExplanationsFair PricingGood With Anxious PetsStrong Followup

Aggregated from reviewer feedback across multiple sources.

Now hiring

10 open roles
New this month · pay listed
1 Veterinarian6 Technician3 Support & front-of-house

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Open roles aggregated from multiple sources; apply links go to the employer's own posting.

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Inside the full profile

  • Ownership & corporate structure
  • Team & DVM count
  • Hiring & expansion signals
  • Key contacts — owner & medical director
  • Practice history — ownership, pricing & quality shifts
  • Capability signals — gaps & confirmed services
  • Review intelligence — sentiment, pricing & named staff

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Data as of July 2026. VetPulse aggregates public-record and licensing data; it does not represent the practice directly.