Banfield Pet Hospital

Willoughby, OH

Visit website

At a glance

Facility type
Veterinary Practice
Practice tier
General
Clinic type
Inside Retail
Operating status
Operational
Appointment model
Both
24/7 care
Unknown
Accepting new patients
Yes

Species treated

Small Animal Companion

Services

General Practice Wellness Vaccination Spay Neuter Surgery Dentistry Imaging In House Lab Pharmacy Telehealth

Amenities & accessibility

Appointments
Appointment requiredAppointments recommended
Service options
Onsite services
Crowd
LGBTQ+ friendly
Accessibility
Wheelchair accessible parking lot

Overview

At our Willoughby veterinary clinic, we're proud to provide quality care for the dogs and cats in our community. We're conveniently located inside PetSmart on Euclid Avenue, just west of Som Center Road and minutes from Historic Downtown Willoughby. Our pet hospital offers a wide range of services designed to support your pet's well-being at every stage of life

Care capabilities

End-of-life care
In Clinic

Technology & equipment

dental digital x-raydigital radiology (pet X-rays)in-house laboratory diagnosticsWisdom Panel Canine DNA test

Services in detail

wellness checkupsvaccinationsspaying and neuteringmicrochippingdental cleaningear examsskin and coat carecomprehensive wellness examsnutrition recommendationsorthopedic evaluation and treatmentparasite prevention and treatmentgastrointestinal diagnosis and treatmentgeneral surgerydental digital x-raydigital radiology (pet X-rays)in-house laboratory diagnosticsdrop-off servicesend-of-life careforeign language and ASL interpretation servicesin-house veterinary pharmacyonline pharmacyWisdom Panel Canine DNA testpet health products for purchase

Appointments & hours

Mon 7 a.m. - 6 p.m. | Tue 7 a.m. - 6 p.m. | Wed 7 a.m. - 6 p.m. | Thu 7 a.m. - 6 p.m. | Fri 7 a.m. - 6 p.m. | Sat 8 a.m. - 6 p.m

Frequently asked

Is Banfield Pet Hospital accepting new patients?+

Yes — Banfield Pet Hospital is currently accepting new patients.

What services does Banfield Pet Hospital offer?+

Banfield Pet Hospital offers General Practice, Wellness, Vaccination, Spay Neuter, Surgery, Dentistry, Imaging, In House Lab, and more.

What reviewers say

65% Positive sentiment
based on 244 reviews

The veterinary team is widely recognized for offering compassionate, knowledgeable, and patient care, particularly when handling anxious pets and performing routine wellness visits. The facility benefits from organized wellness plans and a welcoming front desk staff that greets returning pets by name. However, securing prompt appointments or same-day urgent care can be difficult, and online scheduling reliability presents frequent challenges. Billing disputes, administrative hurdles with subscription plans, and occasional communication lapses during critical moments are notable pain points for clients.

Frequently praised for

Compassionate StaffKnowledgeable VetsThorough ExplanationsFair PricingGood With Anxious PetsStrong Followup

Aggregated from reviewer feedback across multiple sources.

Now hiring

1 open role
1 Veterinarian

See all veterinary jobs in Ohio →

Open roles aggregated from multiple sources; apply links go to the employer's own posting.

Practice Intel

Inside the full profile

  • Ownership & corporate structure
  • Team & DVM count
  • Hiring & expansion signals
  • Key contacts — owner & medical director
  • Capability signals — gaps & confirmed services
  • Review intelligence — sentiment, pricing & named staff

Unlock the full profile

Free to unlock — takes a few seconds.

Data as of July 2026. VetPulse aggregates public-record and licensing data; it does not represent the practice directly.