Banfield Pet Hospital

Hixson, TN

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At a glance

Facility type
Veterinary Practice
Practice tier
General
Clinic type
Hospital
Operating status
Operational
Appointment model
Appointment
24/7 care
No
Accepting new patients
Yes

Species treated

Small Animal Companion

Services

Wellness Vaccination Spay Neuter Surgery Dentistry Imaging In House Lab Pharmacy End Of Life

Amenities & accessibility

Appointments
Appointment requiredAppointments recommended
Crowd
LGBTQ+ friendly
Accessibility
Wheelchair accessible parking lot

Overview

Caring for dogs and cats across Hixson and North Chattanooga, our veterinary clinic is conveniently located inside the Towne Center North PetSmart, just north of downtown Chattanooga. As a trusted local veterinarian, we're proud to provide compassionate, high-quality pet care in a warm, welcoming environment where dogs, cats, and their owners feel right at home

Care capabilities

End-of-life care
In Clinic

Team at a glance

1
Veterinarian (DVM)

Individual names, titles & bios are in the practice intelligence layer below.

Technology & equipment

Wisdom Panel™ Canine DNA testDental digital x-rayDigital radiologyIn-house laboratory diagnosticsOnline pharmacy

Services in detail

Behavior evaluationCat and dog skin and coat careComprehensive wellness examsDog and cat vaccinationsNutrition recommendationsOrthopedic evaluation and treatmentParasite prevention and treatmentPet gastrointestinal diagnosis and treatmentPet surgery servicesGeneral surgerySpaying and neuteringPet diagnostics and imagingDental digital x-rayDigital radiology (Pet X-Rays)In-house laboratory diagnosticsDrop-off servicesEnd-of-life careForeign language and ASL interpretation servicesIn-house veterinary pharmacyMedical groomingMicrochippingOnline pharmacyPetcare for rabbits, rodents, and small mammalsReptile veterinary careWisdom Panel™ Canine DNA testDental suppliesHill Science Diet pet foodJoint health supplementsParasite control productsPurina Pro Plan Veterinary DietsRoyal Canin® nutritional pet foodsSkin and coat care products

Appointments & hours

Mon 7 a.m. - 6 p.m., Tue 7 a.m. - 6 p.m., Wed 7 a.m. - 6 p.m., Thu 7 a.m. - 6 p.m., Fri 7 a.m. - 6 p.m., Sat 7:30 a.m. - 6 p.m., Sun 10 a.m. - 5 p.m

Frequently asked

Is Banfield Pet Hospital accepting new patients?+

Yes — Banfield Pet Hospital is currently accepting new patients.

Does Banfield Pet Hospital treat exotic pets?+

Yes — Banfield Pet Hospital offers care for exotic pets in addition to small animals.

What services does Banfield Pet Hospital offer?+

Banfield Pet Hospital offers Wellness, Vaccination, Spay Neuter, Surgery, Dentistry, Imaging, In House Lab, Pharmacy, and more.

What reviewers say

65% Positive sentiment
based on 223 reviews

The veterinary team is widely regarded as compassionate, thorough, and highly accommodating with anxious pets. Many visitors highlight the helpfulness of the front desk staff and the strong value provided by wellness subscription plans. However, significant friction points include difficulties reaching the office by phone, prolonged wait times, unexpected billing charges related to membership plans, and occasional challenges with scheduling or drop-off communication.

Frequently praised for

Compassionate StaffKnowledgeable VetsThorough ExplanationsFair PricingGood With Anxious PetsStrong Followup

Aggregated from reviewer feedback across multiple sources.

Practice Intel

Inside the full profile

  • Ownership & corporate structure
  • Team & DVM count
  • Hiring & expansion signals
  • Key contacts — owner & medical director
  • Practice history — ownership, pricing & quality shifts
  • Capability signals — gaps & confirmed services
  • Review intelligence — sentiment, pricing & named staff

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Data as of July 2026. VetPulse aggregates public-record and licensing data; it does not represent the practice directly.