Banfield Pet Hospital

Madison, TN

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At a glance

Facility type
Veterinary Practice
Practice tier
General
Clinic type
Inside Retail
Operating status
Operational
Appointment model
Both
24/7 care
No
Accepting new patients
Yes

Species treated

Small Animal Companion

Services

General Practice Wellness Vaccination Spay Neuter Surgery Dentistry Imaging In House Lab Pharmacy Telehealth

Amenities & accessibility

Appointments
Appointment requiredAppointments recommended
Amenities
Restroom
Crowd
LGBTQ+ friendly
Accessibility
Wheelchair accessible entranceWheelchair accessible parking lotWheelchair accessible restroom

Overview

Calling all dogs and cats in North Madison, Nashville, Tennessee! Our animal hospital is conveniently located near the intersections of Gallatin Pike N & Neelys Bend Road and Gallatin Pike N & Woodruff Street, providing quality pet care for our local community

Care capabilities

End-of-life care
In Clinic

Technology & equipment

Dental digital x-rayDigital radiology (Pet X-Rays)In-house laboratory diagnosticsWisdom Panel™ Canine DNA test

Services in detail

Behavior evaluationCat and dog skin and coat careComprehensive wellness examsDog and cat vaccinationsNutrition recommendationsOrthopedic evaluation and treatmentParasite prevention and treatmentPet gastrointestinal diagnosis and treatmentGeneral surgerySpaying and neuteringDental digital x-rayDigital radiology (Pet X-Rays)In-house laboratory diagnosticsDrop-off servicesEnd-of-life careForeign language and ASL interpretation servicesIn-house veterinary pharmacyMicrochippingOnline pharmacyPetcare for rabbits, rodents, and small mammalsWisdom Panel™ Canine DNA testPet health products available for purchaseRoutine checkupsDental cleaningsEar exams

Appointments & hours

Mon 8 a.m. - 6 p.m. Tue 8 a.m. - 6 p.m. Wed 8 a.m. - 6 p.m. Thu 8 a.m. - 6 p.m. Fri 8 a.m. - 6 p.m. Sat 8 a.m. - 6 p.m. Sun 10 a.m. - 5 p.m

Frequently asked

Is Banfield Pet Hospital accepting new patients?+

Yes — Banfield Pet Hospital is currently accepting new patients.

Does Banfield Pet Hospital treat exotic pets?+

Yes — Banfield Pet Hospital offers care for exotic pets in addition to small animals.

What services does Banfield Pet Hospital offer?+

Banfield Pet Hospital offers General Practice, Wellness, Vaccination, Spay Neuter, Surgery, Dentistry, Imaging, In House Lab, and more.

What reviewers say

83% Positive sentiment
based on 122 reviews

The veterinary practice provides wellness plans and comprehensive care, featuring a compassionate and knowledgeable medical team that takes time to explain procedures and handle pets with care. However, the facility struggles with appointment scheduling consistency, long wait times, occasional communication breakdowns at the front desk, and difficulties with billing management.

Frequently praised for

Compassionate StaffKnowledgeable VetsThorough ExplanationsClean FacilityGood With Anxious PetsStrong Followup

Aggregated from reviewer feedback across multiple sources.

Practice Intel

Inside the full profile

  • Ownership & corporate structure
  • Team & DVM count
  • Hiring & expansion signals
  • Key contacts — owner & medical director
  • Practice history — ownership, pricing & quality shifts
  • Capability signals — gaps & confirmed services
  • Review intelligence — sentiment, pricing & named staff

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Data as of July 2026. VetPulse aggregates public-record and licensing data; it does not represent the practice directly.