Banfield Pet Hospital

Austin, TX

Visit website

At a glance

Facility type
Veterinary Practice
Practice tier
General
Clinic type
Inside Retail
Operating status
Operational
Appointment model
Both
24/7 care
No
Accepting new patients
Yes

Species treated

Small Animal Companion

Services

Wellness Vaccination Spay Neuter Surgery Dentistry Imaging In House Lab Pharmacy End Of Life

Amenities & accessibility

Appointments
Appointment requiredAppointments recommended
Crowd
LGBTQ+ friendly
Accessibility
Wheelchair accessible parking lot

Overview

Calling all dogs and cats of North Austin, TX! Banfield Pet Hospital, conveniently located inside PetSmart on North Interstate Highway 35, proudly provides high-quality veterinary care tailored to your pet's needs. We serve North Austin and nearby communities. Beyond routine check-ups, we offer spaying and neutering, microchipping, DNA testing, dental cleaning and ear exams

Care capabilities

End-of-life care
In Clinic

Team at a glance

2
Veterinarians (DVM)
2
Support staff
4
Total team

Individual names, titles & bios are in the practice intelligence layer below.

Technology & equipment

Digital radiography (X-rays)In-house laboratoryWisdom Panel Canine DNA testOnline pharmacyPet Chat

Services in detail

wellness checkupsvaccinationsspaying and neuteringdental cleaningsurgerydigital radiologyin-house laboratory diagnosticspharmacymicrochippingend-of-life carenutrition recommendationsparasite preventionorthopedic evaluationgastrointestinal diagnosisskin and coat care

Appointments & hours

Mon-Fri 8 a.m. - 6 p.m., Sat 8 a.m. - 6 p.m., Sun 10 a.m. - 5 p.m

Frequently asked

Is Banfield Pet Hospital accepting new patients?+

Yes — Banfield Pet Hospital is currently accepting new patients.

What services does Banfield Pet Hospital offer?+

Banfield Pet Hospital offers Wellness, Vaccination, Spay Neuter, Surgery, Dentistry, Imaging, In House Lab, Pharmacy, and more.

What reviewers say

55% Mixed sentiment
based on 175 reviews

The facility provides pet wellness plans and preventive care with staff members who are often described as caring and compassionate toward animals. However, significant challenges persist regarding phone communication, appointment scheduling, and wait times, alongside concerns regarding billing transparency, contract exit fees, and prescription accuracy. While certain veterinary professionals receive praise for their competence, other interactions involve communication breakdowns and front-desk friction.

Frequently praised for

Compassionate StaffKnowledgeable VetsFair PricingClean Facility

Aggregated from reviewer feedback across multiple sources.

Practice Intel

Inside the full profile

  • Ownership & corporate structure
  • Team & DVM count
  • Hiring & expansion signals
  • Key contacts — owner & medical director
  • Capability signals — gaps & confirmed services
  • Review intelligence — sentiment, pricing & named staff

Unlock the full profile

Free to unlock — takes a few seconds.

Data as of July 2026. VetPulse aggregates public-record and licensing data; it does not represent the practice directly.