Banfield Pet Hospital

Austin, TX

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At a glance

Facility type
Veterinary Practice
Practice tier
General
Clinic type
Inside Retail
Operating status
Operational
Appointment model
Appointment
24/7 care
No
Accepting new patients
Yes

Species treated

Small Animal Companion

Services

General Practice Wellness Vaccination Spay Neuter Surgery Dentistry Imaging In House Lab Pharmacy End Of Life

Amenities & accessibility

Appointments
Appointment requiredAppointments recommended
Service options
Onsite services
Crowd
LGBTQ+ friendly
Accessibility
Wheelchair accessible parking lot

Overview

Banfield Pet Hospital, conveniently located inside PetSmart on North Interstate Highway 35 at the Southpark Meadows shopping center, is here to provide high-quality veterinary care for pets in our community

Care capabilities

End-of-life care
In Clinic

Technology & equipment

dental digital x-raydigital radiology (Pet X-Rays)in-house laboratory diagnosticsWisdom Panel Canine DNA test

Services in detail

wellness checkupsvaccinationsspaying and neuteringdental cleaningsurgerydiagnostic imagingin-house laboratory diagnosticspharmacymicrochippingend-of-life caremedical groomingnutrition recommendationsorthopedic evaluation and treatmentparasite prevention and treatmentgastrointestinal diagnosis and treatmentdrop-off servicesWisdom Panel Canine DNA test

Appointments & hours

Mon 8 a.m. - 6 p.m., Tue 8 a.m. - 6 p.m., Wed 8 a.m. - 6 p.m., Thu 8 a.m. - 6 p.m., Fri 8 a.m. - 6 p.m., Sat 8 a.m. - 6 p.m., Sun 10 a.m. - 5 p.m

Frequently asked

Is Banfield Pet Hospital accepting new patients?+

Yes — Banfield Pet Hospital is currently accepting new patients.

What services does Banfield Pet Hospital offer?+

Banfield Pet Hospital offers General Practice, Wellness, Vaccination, Spay Neuter, Surgery, Dentistry, Imaging, In House Lab, and more.

What reviewers say

55% Mixed sentiment
based on 202 reviews

The practice offers convenient preventative care options and routine wellness plans, with many team members showing genuine compassion and providing clear explanations during visits. However, appointment scheduling can be frustratingly difficult, phone communication is frequently unreliable with long hold times, and billing disputes regarding membership plans are common. While some veterinary staff deliver attentive and caring service, others face heavy criticism for dismissive communication, unexpected fees, and handling urgent or specialized medical situations poorly.

Frequently praised for

Compassionate StaffKnowledgeable VetsThorough ExplanationsClean FacilityGood With Anxious Pets

Aggregated from reviewer feedback across multiple sources.

Now hiring

1 open role
New this month · pay listed
1 Technician

See all veterinary jobs in Texas →

Open roles aggregated from multiple sources; apply links go to the employer's own posting.

Practice Intel

Inside the full profile

  • Ownership & corporate structure
  • Team & DVM count
  • Hiring & expansion signals
  • Key contacts — owner & medical director
  • Practice history — ownership, pricing & quality shifts
  • Capability signals — gaps & confirmed services
  • Review intelligence — sentiment, pricing & named staff

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Data as of July 2026. VetPulse aggregates public-record and licensing data; it does not represent the practice directly.