Banfield Pet Hospital - Short Pump

Henrico, VA

At a glance

Facility type
Veterinary Practice
Practice tier
General
Clinic type
Standalone
Operating status
Operational
Appointment model
Both
24/7 care
Unknown

Species treated

Small Animal Companion

Services

General Practice Wellness Vaccination Surgery Dentistry Imaging In House Lab Pharmacy End Of Life Telehealth

Amenities & accessibility

Appointments
Appointment requiredAppointments recommended
Amenities
Restroom
Crowd
LGBTQ+ friendly
Accessibility
Wheelchair accessible parking lotWheelchair accessible restroom

Overview

Banfield Pet Hospital in the Short Pump suburb of Richmond, VA offers general care services for dogs and cats, including wellness exams, vaccinations, surgery, diagnostics, and more

Care capabilities

End-of-life care
In Clinic

Technology & equipment

Dental digital X-rayDigital radiology (Pet X-Rays)In-house laboratory diagnosticsWisdom Panel Canine DNA test

Services in detail

Wellness checkupsVaccinationsSpaying and neuteringGeneral surgeryDental digital X-rayDigital radiology (Pet X-Rays)In-house laboratory diagnosticsIn-house pharmacyMicrochippingEnd-of-life careDrop-off servicesNutrition recommendations
Show all 19 services
Orthopedic evaluation and treatmentParasite prevention and treatmentGastrointestinal diagnosis and treatmentSkin and coat careOnline pharmacyWisdom Panel Canine DNA testPet health products

Appointments & hours

Book online

Mon 9 a.m. - 6 p.m., Tue 9 a.m. - 6 p.m., Wed 9 a.m. - 6 p.m., Thu 9 a.m. - 6 p.m., Fri 9 a.m. - 6 p.m., Sat 9 a.m. - 6 p.m., Sun 10 a.m. - 5 p.m

Frequently asked

Is Banfield Pet Hospital - Short Pump accepting new patients?+

Yes — Banfield Pet Hospital - Short Pump is currently accepting new patients.

What services does Banfield Pet Hospital - Short Pump offer?+

Banfield Pet Hospital - Short Pump offers General Practice, Wellness, Vaccination, Surgery, Dentistry, Imaging, In House Lab, Pharmacy, and more.

What reviewers say

60% Mixed sentiment
based on 210 reviews

This veterinary practice offers comprehensive wellness plans and drop-off appointments that appeal to busy pet owners, supported by several knowledgeable and compassionate veterinarians. However, clients frequently encounter significant administrative hurdles, including long wait times upon arrival, difficulty reaching staff by phone, inconsistent front desk professionalism, and unexpected billing or pricing concerns regarding services and prescription products.

Frequently praised for

Compassionate StaffKnowledgeable VetsThorough ExplanationsEasy SchedulingFair PricingGood With Anxious Pets

Aggregated from reviewer feedback across multiple sources.

Now hiring

3 open roles
3 Technician

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Open roles aggregated from multiple sources; apply links go to the employer's own posting.

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Data as of July 2026. VetPulse aggregates public-record and licensing data; it does not represent the practice directly.