Banfield Pet Hospital

Newport News, VA

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At a glance

Facility type
Veterinary Practice
Practice tier
General
Clinic type
Inside Retail
Operating status
Operational
Appointment model
Both
24/7 care
No
Accepting new patients
Yes

Species treated

Small Animal Companion

Services

Wellness Vaccination Spay Neuter Surgery Dentistry Imaging In House Lab Pharmacy End Of Life Telehealth

Amenities & accessibility

Appointments
Appointment requiredAppointments recommended
Service options
Onsite services
Crowd
LGBTQ+ friendly
Accessibility
Wheelchair accessible parking lot

Overview

Vet clinic in Newport News, VA. Caring for dogs and cats across the Virginia Peninsula, our Newport News veterinary clinic is conveniently located inside PetSmart on Jefferson Avenue, situated near the Patrick Henry Mall and the Marketplace at Tech Center. As a trusted partner in your pet's health, we provide quality care in a welcoming environment where dogs, cats, and their owners feel right at home

Care capabilities

End-of-life care
In Clinic

Team at a glance

3
Veterinarians (DVM)
2
Licensed technicians
2
Support staff
7
Total team

Individual names, titles & bios are in the practice intelligence layer below.

Technology & equipment

dental digital x-raydigital radiology (pet X-rays)in-house laboratory diagnostics

Services in detail

wellness checkupsvaccinationsskin and coat carecomprehensive wellness examsnutrition recommendationsorthopedic evaluation and treatmentparasite prevention and treatmentgastrointestinal diagnosis and treatmentsurgery servicesgeneral surgeryspaying and neuteringdental digital x-raydigital radiology (pet X-rays)in-house laboratory diagnosticsdrop-off servicesend-of-life careforeign language and ASL interpretation servicesin-house veterinary pharmacymicrochippingonline pharmacydental cleaningear examsDNA testing

Appointments & hours

Mon 8 a.m. - 6 p.m., Tue 8 a.m. - 6 p.m., Wed 8 a.m. - 6 p.m., Thu 8 a.m. - 6 p.m., Fri 8 a.m. - 6 p.m., Sat 8 a.m. - 6 p.m

Frequently asked

Is Banfield Pet Hospital accepting new patients?+

Yes — Banfield Pet Hospital is currently accepting new patients.

What services does Banfield Pet Hospital offer?+

Banfield Pet Hospital offers Wellness, Vaccination, Spay Neuter, Surgery, Dentistry, Imaging, In House Lab, Pharmacy, and more.

What reviewers say

65% Positive sentiment
based on 290 reviews

This pet hospital offers preventative wellness plans and routine veterinary care that many pet owners find budget-friendly and convenient. The facility is frequently described as clean, and a significant portion of the veterinary team is praised for being exceptionally warm, knowledgeable, and gentle with anxious animals. However, administrative operations present noticeable challenges. Phone communication can be difficult due to unresponsive phone lines or long hold times, appointment availability is often limited, and wait times for drop-offs or pick-ups can be lengthy. While many clients express deep loyalty and appreciation for the individualized medical attention their pets receive, others report frustrations with billing practices, front desk professionalism, and limited capacity for urgent medical needs.

Frequently praised for

Compassionate StaffKnowledgeable VetsThorough ExplanationsFair PricingGood With Anxious Pets

Aggregated from reviewer feedback across multiple sources.

Now hiring

Open roles aggregated from multiple sources; apply links go to the employer's own posting.

Practice Intel

Inside the full profile

  • Ownership & corporate structure
  • Team & DVM count
  • Hiring & expansion signals
  • Key contacts — owner & medical director
  • Capability signals — gaps & confirmed services
  • Review intelligence — sentiment, pricing & named staff

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Data as of July 2026. VetPulse aggregates public-record and licensing data; it does not represent the practice directly.