Crossroads West Veterinary Center

Richmond, VA

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At a glance

Facility type
Veterinary Practice
Practice tier
General
Clinic type
Standalone
Operating status
Operational
Appointment model
Appointment
24/7 care
No
Accepting new patients
Yes

Species treated

Small Animal Companion

Services

General Practice Wellness Vaccination Surgery Dentistry Imaging In House Lab Pharmacy End Of Life

Amenities & accessibility

Appointments
Appointment requiredAppointments recommended
Service options
Onsite services
Amenities
Restroom
Accessibility
Wheelchair accessible entranceWheelchair accessible parking lotWheelchair accessible restroom

Overview

We are a full service veterinary hospital where caring for your pet is the most important thing to us! We have a dedicated caring staff, a friendly atmosphere, and we offer that personal touch. We are located in the West End of Richmond on Three Chopt Road where it intersects with Cox Road

Appointments & hours

Mon: 8:00 am - 7:00 pm Tue: 8:00 am - 6:00 pm Wed: 8:00 am - 5:00 pm Thu - Fri: 8:00 am - 6:00 pm Sat: 9:00 am - 1:00 pm Sun: Closed

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Frequently asked

Is Crossroads West Veterinary Center accepting new patients?+

Yes — Crossroads West Veterinary Center is currently accepting new patients.

What services does Crossroads West Veterinary Center offer?+

Crossroads West Veterinary Center offers General Practice, Wellness, Vaccination, Surgery, Dentistry, Imaging, In House Lab, Pharmacy, and more.

What reviewers say

85% Positive sentiment
based on 196 reviews

Crossroads West Veterinary Center is an independent veterinary practice widely praised for highly knowledgeable, compassionate care, particularly for bulldog and bully breeds. The practice is recognized for exceptional emergency handling, late-night availability for critical cases like c-sections, and fair, straightforward treatment recommendations without pushy upsells. However, the patient experience involves consistently long wait times due to overbooking, difficulty scheduling appointments via phone, and occasional severe communication or clinical complaints regarding complex diagnoses.

Frequently praised for

Compassionate StaffKnowledgeable VetsThorough ExplanationsFair PricingGood With Anxious PetsGreat Emergency Response

Aggregated from reviewer feedback across multiple sources.

Practice Intel

Inside the full profile

  • Ownership & corporate structure
  • Team & DVM count
  • Hiring & expansion signals
  • Key contacts — owner & medical director
  • Capability signals — gaps & confirmed services
  • Review intelligence — sentiment, pricing & named staff

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Data as of July 2026. VetPulse aggregates public-record and licensing data; it does not represent the practice directly.