Horse Heaven Hills Pet Urgent Care and Veterinary Center

Same-day care, general practice, and mobile services for the Tri-Cities

At the heart of our establishment lies the story of Horse Heaven Hills Pet Urgent Care, a vision brought to life in the spring of 2018 by the dedicated hands of Dr. Sheila Erickson. Drawing upon her extensive experience as a local Emergency Veterinarian, she identified a pressing need for accessible, compassionate, and affordable urgent veterinary care within our community. Having witnessed the challenges faced by pet owners in need of immediate care, left with limited options by the pace of traditional veterinary day practices struggling to keep up with our ever-growing population, Dr. Erickson, a woman with a passion for animal well-being, embarked on a mission to bridge this crucial gap. Thus, Horse Heaven Hills Pet Urgent Care was born. This clinic started with only 6 staff members and now has over 60 staff members

Mission — Our mission is to provide compassionate, high-quality veterinary care with integrity, transparency, and exceptional service, ensuring pets and their families receive trusted support whenever they need us most. With a multilingual team that speaks Cantonese, Mandarin, French and more, we are proud to make quality veterinary care more accessible and comfortable for the diverse communities we serve. At Horse Heaven Hills Pet Urgent Care & Veterinary Center, our mission is to deliver exceptional service with compassion and hospitality, make positive assumptions, build trust with transparency, and seek continuous improvement with a growth mindset