PetMed of Key West Veterinary Clinic

Dubuque, IA

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At a glance

Facility type
Veterinary Practice
Practice tier
General
Clinic type
Standalone
Operating status
Operational
Appointment model
Both
24/7 care
No
Accepting new patients
Yes

Species treated

Small Animal Companion Exotic Companion Mammal Reptile Amphibian

Services

General Practice Wellness Vaccination Spay Neuter Surgery Dentistry Imaging In House Lab Emergency End Of Life House Call

Amenities & accessibility

Parking
Free parking lotFree street parkingOn-site parking
Appointments
Appointment requiredAppointments recommended
Service options
Onsite services
Amenities
Restroom
From the business
Identifies as women-owned
Accessibility
Wheelchair accessible entranceWheelchair accessible parking lotWheelchair accessible restroom

Overview

At PetMed of Key West Veterinary Clinic, our goal is to support your pet’s health so they can live their best lifetime with you. As a locally owned practice, we’re proud to be part of this community and committed to serving the pets and families who call it home. That’s why it’s our mission to provide full-service, quality veterinary care that meets your companion’s ever-evolving needs. Our veterinarians and team work closely together to understand your pet’s individual needs and ensure your four-legged family member receives the most compassionate and low-stress treatment possible. We’re equally dedicated to providing you with clarity and confidence when it comes to your pet’s care, which is why we’re fully transparent about every service and cost

As a locally owned clinic, PetMed of Key West Veterinary Clinic has proudly served Dubuque and its surrounding communities since 1999. Rooted in local ownership, our clinic is dedicated to serving the pets and families of Dubuque with personalized care. Our team is tight knit and takes pride in knowing our clients and patients by name, sight, and sometimes even by their bark. In 2021, Dr. Mackenzie Hellert purchased the clinic and has since grown the team and added ultrasound to our already extensive list of services. Dr. Hellert and her associate, Dr. Tigges, are passionate about their work, share their lives with many animals of their own, and look forward to caring for yours

Care capabilities

Emergency
Urgent Care Only
End-of-life care
Mobile Only

Team at a glance

3
Veterinarians (DVM)
1
Licensed technicians
5
Support staff
9
Total team

Individual names, titles & bios are in the practice intelligence layer below.

Technology & equipment

UltrasoundLaser TherapyCloud-based medical record system (EzyVet)

Services in detail

Pet WellnessSurgery/Spay and NeuterDental CareVaccinationsUltrasoundLaser TherapyLab and ImagingIn-Home CareExotic Pet CareEuthanasiaUrgent/Emergency Care

Appointments & hours

Mon : 8:00 am - 5:00 pm Tues : 8:00 am - 5:00 pm Wed : 8:00 am - 5:00 pm Thurs : 8:00 am - 5:00 pm Fri : 8:00 am - 5:00 pm Sat : 8:00 am - 12:00 pm (Closed 5th Saturday of every month) Sun : Closed

Connect

Frequently asked

Is PetMed of Key West Veterinary Clinic accepting new patients?+

Yes — PetMed of Key West Veterinary Clinic is currently accepting new patients.

Does PetMed of Key West Veterinary Clinic offer emergency or urgent care?+

PetMed of Key West Veterinary Clinic offers urgent care appointments most days of the week (not a 24/7 ER).

Does PetMed of Key West Veterinary Clinic treat exotic pets?+

Yes — PetMed of Key West Veterinary Clinic offers care for exotic pets in addition to small animals.

What services does PetMed of Key West Veterinary Clinic offer?+

PetMed of Key West Veterinary Clinic offers General Practice, Wellness, Vaccination, Spay Neuter, Surgery, Dentistry, Imaging, In House Lab, and more.

When was PetMed of Key West Veterinary Clinic established?+

PetMed of Key West Veterinary Clinic has served the Dubuque, IA community since 1999.

Practice Intel

Inside the full profile

  • Ownership & corporate structure
  • Team & DVM count
  • Hiring & expansion signals
  • Key contacts — owner & medical director
  • Practice history — ownership, pricing & quality shifts
  • Capability signals — gaps & confirmed services

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Data as of July 2026. VetPulse aggregates public-record and licensing data; it does not represent the practice directly.