Best Friends Animal Hospital & Pet Resources

Swansea, IL

At a glance

Facility type
Veterinary Practice
Practice tier
General
Clinic type
Standalone
Operating status
Operational
Appointment model
Both
24/7 care
No

Species treated

Small Animal Companion Exotic Companion Mammal Reptile Amphibian Avian

Services

General Practice Wellness Vaccination Spay Neuter Surgery Dentistry Imaging In House Lab Pharmacy Hospitalization Urgent Care End Of Life

Accreditations

Aaha Fear Free

Amenities & accessibility

Parking
Free parking lotOn-site parking
Appointments
Appointment requiredAppointments recommended
Amenities
Gender-neutral restroomRestroom
Crowd
LGBTQ+ friendly
Accessibility
Wheelchair accessible entranceWheelchair accessible parking lotWheelchair accessible restroom

Overview

We understand that pets aren’t just pets, they’re your best friends, they’re your family. Proud to be locally & privately owned in Swansea, Illinois, we are passionate about providing excellent medical, surgical, & dental care to our furry & scaled friends. So if you’re looking for a compassionate team driven to always advocate in your pet’s best interest, that’s exactly what we do, while building lasting relationships one pet at a time

From our beginnings in 2005, we aimed higher, determined to be a home base for everything you and your pet need to support their lifelong physical and emotional well-being

Care capabilities

Emergency
Urgent Care Only
End-of-life care
In Clinic

Team at a glance

4
Veterinarians (DVM)
17
Support staff
21
Total team

Individual names, titles & bios are in the practice intelligence layer below.

Technology & equipment

Digital X-raysUltrasoundLaser therapyTonometry

Services in detail

Wellness and VaccinesMedical ServicesUrgent Care and EmergencyLaser TherapySurgeriesDental CareMicrochippingExotic Pet MedicineDermatologyRadiology (X-rays)UltrasoundCardiology
Show all 17 services
EndocrinologyTonometry (Eye Pressure Measurement)Parasite preventionNutrition counseling (implied in wellness)End-of-life care

Appointments & hours

Monday & Friday: 7 AM – 5 PM Tuesday, Wednesday, & Thursday: 7 AM – 7 PM Saturday: 8 AM – 12PM Closed Mondays from 12 PM – 2 PM

Connect

Frequently asked

Is Best Friends Animal Hospital & Pet Resources accepting new patients?+

Yes — Best Friends Animal Hospital & Pet Resources is currently accepting new patients.

Does Best Friends Animal Hospital & Pet Resources offer emergency or urgent care?+

Best Friends Animal Hospital & Pet Resources offers urgent care appointments most days of the week (not a 24/7 ER).

Is Best Friends Animal Hospital & Pet Resources AAHA-accredited?+

Yes — Best Friends Animal Hospital & Pet Resources is an AAHA-accredited hospital, and also Fear Free certified.

Does Best Friends Animal Hospital & Pet Resources treat exotic pets?+

Yes — Best Friends Animal Hospital & Pet Resources offers care for exotic pets in addition to small animals.

What services does Best Friends Animal Hospital & Pet Resources offer?+

Best Friends Animal Hospital & Pet Resources offers General Practice, Wellness, Vaccination, Spay Neuter, Surgery, Dentistry, Imaging, In House Lab, and more.

When was Best Friends Animal Hospital & Pet Resources established?+

Best Friends Animal Hospital & Pet Resources has served the Swansea, IL community since 2005.

What reviewers say

90% Positive sentiment
based on 356 reviews

Best Friends Animal Hospital & Pet Resources is an independent veterinary practice offering comprehensive medical care, boarding, and exotic animal services in a clean, welcoming facility. The veterinary team is widely regarded as compassionate, highly knowledgeable, and exceptionally gentle with anxious pets and unusual species alike. While the practice receives overwhelming praise for its thorough explanations, emergency accommodation, and supportive end-of-life care, some visitors note high service costs, occasional difficulties with appointment scheduling, and communication friction regarding billing or prescription refills.

Frequently praised for

Compassionate StaffKnowledgeable VetsThorough ExplanationsShort WaitEasy SchedulingFair PricingClean FacilityGood With Anxious Pets

Aggregated from reviewer feedback across multiple sources.

Now hiring

Open roles aggregated from multiple sources; apply links go to the employer's own posting.

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Inside the full profile

  • Ownership & corporate structure
  • Team & DVM count
  • Hiring & expansion signals
  • Key contacts — owner & medical director
  • Capability signals — gaps & confirmed services
  • Review intelligence — sentiment, pricing & named staff

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Data as of July 2026. VetPulse aggregates public-record and licensing data; it does not represent the practice directly.