Banfield Pet Hospital

Vernon Hills, IL

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At a glance

Facility type
Veterinary Practice
Practice tier
General
Clinic type
Standalone
Operating status
Operational
Appointment model
Appointment
24/7 care
Unknown
Accepting new patients
Yes

Species treated

Small Animal Companion

Services

General Practice Wellness Vaccination Spay Neuter Surgery Dentistry Imaging In House Lab Pharmacy End Of Life

Amenities & accessibility

Appointments
Appointment requiredAppointments recommended
Service options
Onsite services
Crowd
LGBTQ+ friendly
Accessibility
Wheelchair accessible parking lot

Overview

Vet clinic in Vernon Hills, IL, located inside PetSmart in the Hawthorn Hills Square Shopping Center. Provides quality care for dogs and cats including wellness exams, vaccinations, spaying/neutering, microchipping, DNA testing, dental cleaning, and more

Care capabilities

End-of-life care
In Clinic

Team at a glance

1
Veterinarian (DVM)
1
Licensed technicians
2
Total team

Individual names, titles & bios are in the practice intelligence layer below.

Technology & equipment

Digital radiologyIn-house laboratoryOnline pharmacyWisdom Panel Canine DNA testPet Chat

Services in detail

Behavior evaluationCat and dog skin and coat careComprehensive wellness examsDog and cat vaccinationsNutrition recommendationsOrthopedic evaluation and treatmentParasite prevention and treatmentPet gastrointestinal diagnosis and treatmentPet surgery servicesGeneral surgerySpaying and neuteringPet diagnostics and imagingDigital radiology (Pet X-Rays)In-house laboratory diagnosticsDrop-off servicesEnd-of-life careForeign language and ASL interpretation servicesIn-house veterinary pharmacyMedical groomingMicrochippingOnline pharmacyWisdom Panel™ Canine DNA testPet health products available for purchaseDental suppliesJoint health supplementsParasite control productsSkin and coat care products

Appointments & hours

Mon 8 a.m. - 6 p.m., Tue 8 a.m. - 6 p.m., Wed 8 a.m. - 6 p.m., Thu 8 a.m. - 6 p.m., Fri 8 a.m. - 6 p.m., Sat 8 a.m. - 6 p.m

Frequently asked

Is Banfield Pet Hospital accepting new patients?+

Yes — Banfield Pet Hospital is currently accepting new patients.

What services does Banfield Pet Hospital offer?+

Banfield Pet Hospital offers General Practice, Wellness, Vaccination, Spay Neuter, Surgery, Dentistry, Imaging, In House Lab, and more.

What reviewers say

55% Mixed sentiment
based on 179 reviews

This veterinary practice delivers a mixed experience characterized by both dedicated, compassionate care and significant operational challenges. While several team members and specific veterinarians provide thorough, attentive treatment and maintain a welcoming environment for pets, visitors frequently encounter scheduling difficulties, long wait times, and communication hurdles. Wellness plans offer convenient preventive care for many, though billing disputes and unexpected membership fees remain a concern for some pet owners. Facility capability focuses primarily on routine and preventive care rather than emergency services.

Frequently praised for

Compassionate StaffKnowledgeable VetsThorough ExplanationsFair PricingGood With Anxious Pets

Aggregated from reviewer feedback across multiple sources.

Now hiring

4 open roles
· pay listed
4 Technician

See all veterinary jobs in Illinois →

Open roles aggregated from multiple sources; apply links go to the employer's own posting.

Practice Intel

Inside the full profile

  • Ownership & corporate structure
  • Team & DVM count
  • Hiring & expansion signals
  • Key contacts — owner & medical director
  • Practice history — ownership, pricing & quality shifts
  • Capability signals — gaps & confirmed services
  • Review intelligence — sentiment, pricing & named staff

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Data as of July 2026. VetPulse aggregates public-record and licensing data; it does not represent the practice directly.