Banfield Pet Hospital - Citadel

Charleston, SC

At a glance

Facility type
Veterinary Practice
Practice tier
General
Clinic type
Inside Retail
Operating status
Operational
Appointment model
Appointment
24/7 care
No

Species treated

Small Animal Companion

Services

General Practice Wellness Vaccination Surgery Dentistry Imaging In House Lab Pharmacy End Of Life

Amenities & accessibility

Accessibility
Wheelchair accessible parking lot

Overview

Banfield Pet Hospital - Citadel is a veterinary clinic located inside PetSmart on Sam Rittenberg Boulevard in Charleston, SC. We offer a range of services including wellness exams, vaccinations, surgery, diagnostics, and more

Care capabilities

End-of-life care
In Clinic

Team at a glance

1
Veterinarian (DVM)

Individual names, titles & bios are in the practice intelligence layer below.

Technology & equipment

Dental digital x-rayDigital radiology (Pet X-Rays)In-house laboratory diagnosticsWisdom Panel™ Canine DNA test

Services in detail

Behavior evaluationCat and dog skin and coat careComprehensive wellness examsDog and cat vaccinationsNutrition recommendationsOrthopedic evaluation and treatmentParasite prevention and treatmentPet gastrointestinal diagnosis and treatmentPet surgery servicesGeneral surgerySpaying and neuteringPet diagnostics and imaging
Show all 26 services
Dental digital x-rayDigital radiology (Pet X-Rays)In-house laboratory diagnosticsDrop-off servicesEnd-of-life careForeign language and ASL interpretation servicesIn-house veterinary pharmacyMicrochippingOnline pharmacyWisdom Panel™ Canine DNA testPet health products available for purchaseJoint health supplementsParasite control productsSkin and coat care products

Appointments & hours

Mon 8 a.m. - 6 p.m., Tue 8 a.m. - 6 p.m., Wed 8 a.m. - 6 p.m., Thu 8 a.m. - 6 p.m., Fri 8 a.m. - 6 p.m., Sat 8 a.m. - 5 p.m., Sun 10 a.m. - 5 p.m

Frequently asked

Is Banfield Pet Hospital - Citadel accepting new patients?+

Yes — Banfield Pet Hospital - Citadel is currently accepting new patients.

What services does Banfield Pet Hospital - Citadel offer?+

Banfield Pet Hospital - Citadel offers General Practice, Wellness, Vaccination, Surgery, Dentistry, Imaging, In House Lab, Pharmacy, and more.

What reviewers say

65% Positive sentiment
based on 189 reviews

This veterinary practice features a team of caring and knowledgeable veterinarians who handle pets with patience and gentleness, particularly benefiting anxious animals. While individual staff members and doctors receive warm praise for their compassion and thorough explanations, the clinic struggles significantly with administrative reliability. Phone communication is frequently unresponsive, online booking systems often conflict with actual office availability, and chronic scheduling backlogs lead to extended wait times or sudden closures. Wellness plans offer convenient preventive care for many families, but inconsistent hours, billing discrepancies, and difficulties securing timely appointments for routine or urgent needs present ongoing challenges for clients.

Frequently praised for

Compassionate StaffKnowledgeable VetsThorough ExplanationsGood With Anxious Pets

Aggregated from reviewer feedback across multiple sources.

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Inside the full profile

  • Ownership & corporate structure
  • Team & DVM count
  • Hiring & expansion signals
  • Key contacts — owner & medical director
  • Practice history — ownership, pricing & quality shifts
  • Capability signals — gaps & confirmed services
  • Review intelligence — sentiment, pricing & named staff

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Data as of July 2026. VetPulse aggregates public-record and licensing data; it does not represent the practice directly.