Banfield Pet Hospital

Jacksonville, NC

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At a glance

Facility type
Veterinary Practice
Practice tier
General
Clinic type
Standalone
Operating status
Operational
Appointment model
Both
24/7 care
No
Accepting new patients
Yes

Species treated

Small Animal Companion

Services

General Practice Wellness Vaccination Spay Neuter Surgery Dentistry Imaging In House Lab Pharmacy End Of Life

Amenities & accessibility

Appointments
Appointment requiredAppointments recommended
Service options
Onsite services
Amenities
Restroom
Crowd
LGBTQ+ friendly
Accessibility
Wheelchair accessible entranceWheelchair accessible parking lotWheelchair accessible restroom

Overview

At our Jacksonville - Western veterinary clinic, we're proud to provide quality care for the dogs and cats in our community. We're located on Western Boulevard in the Western Forum shopping center, just minutes from the Jacksonville Parkway and conveniently serving the Willow Woods and Aldersgate neighborhoods

Care capabilities

End-of-life care
In Clinic

Technology & equipment

Dental digital x-rayDigital radiology (Pet X-Rays)In-house laboratory diagnosticsWisdom Panel™ Canine DNA test

Services in detail

Behavior evaluationCat and dog skin and coat careComprehensive wellness examsDog and cat vaccinationsNutrition recommendationsOrthopedic evaluation and treatmentParasite prevention and treatmentPet gastrointestinal diagnosis and treatmentPet surgery servicesGeneral surgerySpaying and neuteringPet diagnostics and imagingDental digital x-rayDigital radiology (Pet X-Rays)In-house laboratory diagnosticsDrop-off servicesEnd-of-life careForeign language and ASL interpretation servicesIn-house veterinary pharmacyMedical groomingMicrochippingOnline pharmacyWisdom Panel™ Canine DNA testPet health products available for purchaseDental suppliesJoint health supplementsParasite control productsRoyal Canin® nutritional pet foodsSkin and coat care products

Appointments & hours

Mon 7 a.m. - 6 p.m. | Tue 7 a.m. - 6 p.m. | Wed 7 a.m. - 6 p.m. | Thu 7 a.m. - 6 p.m. | Fri 7 a.m. - 6 p.m. | Sat 7 a.m. - 6 p.m. | Sun 9:30 a.m. - 5 p.m

Frequently asked

Is Banfield Pet Hospital accepting new patients?+

Yes — Banfield Pet Hospital is currently accepting new patients.

What services does Banfield Pet Hospital offer?+

Banfield Pet Hospital offers General Practice, Wellness, Vaccination, Spay Neuter, Surgery, Dentistry, Imaging, In House Lab, and more.

What reviewers say

80% Positive sentiment
based on 309 reviews

This veterinary practice delivers exceptional, compassionate care with a strong focus on patient comfort, particularly for anxious pets. The veterinary team is widely regarded as knowledgeable and thorough, offering clear explanations and proactive follow-up calls after visits. Comprehensive wellness plans provide strong value and convenience for routine care. However, the facility experiences operational friction, including occasional long wait times, scheduling difficulties, and challenges with emergency triage or urgent care availability. Front desk experiences can vary, and billing clarity regarding wellness plan contracts requires careful attention.

Frequently praised for

Compassionate StaffKnowledgeable VetsThorough ExplanationsFair PricingGood With Anxious PetsGreat Emergency ResponseStrong Followup

Aggregated from reviewer feedback across multiple sources.

Now hiring

3 open roles
3 Technician

See all veterinary jobs in North Carolina →

Open roles aggregated from multiple sources; apply links go to the employer's own posting.

Practice Intel

Inside the full profile

  • Ownership & corporate structure
  • Team & DVM count
  • Hiring & expansion signals
  • Key contacts — owner & medical director
  • Capability signals — gaps & confirmed services
  • Review intelligence — sentiment, pricing & named staff

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Data as of July 2026. VetPulse aggregates public-record and licensing data; it does not represent the practice directly.